How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

PayPlan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/payplan | Feefo

Trusted Customer

2 days ago

Date of purchase: 26/08/2025

The whole team is good

They are so helpful

Mitch

PayPlan

1 day ago

Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team

1

See full customer review

Trusted Customer

2 days ago

Date of purchase: 26/08/2025

Very supportive

Very patient and understand to my family's additional needs. I was unable to talk over the phone due to having 2 children with additional needs and it being the summer holidays but they WhatsApp me...

Read all

Mitch

PayPlan

1 day ago

Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team

0

See full customer review

Trusted Customer

2 days ago

Date of purchase: 26/08/2025

Lengthy process but my IVA will hopefully go ahead.

Mitch

PayPlan

1 day ago

Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team

0

See full customer review

Trusted Customer

3 days ago

Date of purchase: 26/08/2025

Get service

Patient reassuring and supportive - I felt at ease when discussing going forward and any question I asked I got an informed answer

Mitch

PayPlan

1 day ago

Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team

0

See full customer review

Trusted Customer

3 days ago

Date of purchase: 26/08/2025

Great advisor

Great feedback, made it very easy and comfortable, would highly recommend. Very professional.

Mitch

PayPlan

1 day ago

Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team

0

See full customer review

Trusted Customer

3 days ago

Date of purchase: 26/08/2025

Nice advice

Mitch

PayPlan

1 day ago

Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team

0

See full customer review

Trusted Customer

5 days ago

Date of purchase: 26/08/2025

Plan with Pay-Plan or Pay-Plan has a plan.

Very professional and efficient. All my questions were well constructed and clearly answered.

0

See full customer review

Trusted Customer

6 days ago

Date of purchase: 26/08/2025

Great very helpful

Mitch

PayPlan

5 days ago

Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team

0

See full customer review

Trusted Customer

7 days ago

Date of purchase: 26/08/2025

Great help

Very positive and reassuring advice, with clear next step options

Mitch

PayPlan

5 days ago

Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team

0

See full customer review

Trusted Customer

7 days ago

Date of purchase: 26/08/2025

Great service

Very giid thanks

Mitch

PayPlan

5 days ago

Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team

0

See full customer review