How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

PayPlan Reviews | Customer Service Reviews for https://www.feefo.com/reviews/payplan | Feefo

Displaying all 3,166 reviews

Nouh

London

3 days ago

Date of purchase: 01/07/2025

What Nouh said about PayPlan:

Very caring and kind, listening and understanding your situation Thank you so much, I’m glad, thank you

See full customer review

Trusted Customer

3 days ago

Date of purchase: 01/07/2025

Highly recommend! So helpful when dealing with your outstanding debt.

After being sick with worry over debt, I contacted Payplan & was able to communicate via WhatsApp. Kyran Seanor was extremely helpful & together with Holly King, made managing my debt easy without...

Read all

See full customer review

Essex

3 days ago

Date of purchase: 01/07/2025

What Jo said about PayPlan:

Fantastic advice and understanding

All three advisers that I have dealt with, Gerrard, Alex and Neil have been so helpful and understanding. The information and communication has been great. They have been the best advisers I have...

Read all

See full customer review

Trusted Customer

3 days ago

Date of purchase: 01/07/2025

All good things

Very patient & helpful. Non judgemental Advised me of best plan for me take & set up an IVA for me & a DMP for my husband.

See full customer review

Muhammad

Oldham

4 days ago

Date of purchase: 31/07/2025

What Muhammad said about PayPlan:

Good services

Good monthly affordable rate

See full customer review

Trusted Customer

4 days ago

Date of purchase: 01/07/2025

Great help with my finances

See full customer review

Jason

Norwich

4 days ago

Date of purchase: 01/07/2025

What Jason said about PayPlan:

Very good

Very helpful in sorting my debt problems out

Kanya

PayPlan

3 days ago

Hi Jason, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team

See full customer review

Trusted Customer

4 days ago

Date of purchase: 01/07/2025

Helpful and friendly support

Wet helpful, friendly and supportive.

Mitch

PayPlan

4 days ago

Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team

See full customer review

Trusted Customer

4 days ago

Date of purchase: 01/07/2025

I received a very helpful service from all of the advisors I spoke to. Everything has well been explained to me and I am currently waiting for the finalisation of my plan. All the help I have...

Read all

See full customer review

Trusted Customer

4 days ago

Date of purchase: 01/07/2025

Excellent

Amazing customer service staff helpful polite kind and knowledgable.I highly recommend payplan

See full customer review

Not received a review invite?

About PayPlan

We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.

Read all

0800 316 1833

Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom