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Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,503

110

8

4

8

1,633

ratings over the past year

Displaying all 2,925 reviews
KA
Kamil
Rhosddu, Wrexham
3 days ago
Date of purchase: 10/06/2025
What Kamil said about PayPlan:
Was good and polite advisor
Trusted Customer
3 days ago
Date of purchase: 10/06/2025
Quick easy polite non judgemental
Trusted Customer
3 days ago
Date of purchase: 10/06/2025
Everyone was very helpful and supportive and patient.
Trusted Customer
3 days ago
Date of purchase: 10/06/2025
Exceptional Support and Compassionate Guidance
I’m currently working through a debt management plan with PayPlan, and from day one their advisors have been patient, kind, and truly attentive to my situation. They explain every step clearly, never...

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Mitch
PayPlan
2 days ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
LO
Lorraine
3 days ago
Date of purchase: 10/06/2025
What Lorraine said about PayPlan:
Not all
Excellent service, knowledgeable, patient, Informative and actually listened to my questions and worries.. Having been in an Iva previously with a company that were extremely unhelpful. I found my...

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Merchant Logo
Mitch
PayPlan
2 days ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
JD
Janet Davison
Huddersfield
3 days ago
Date of purchase: 10/06/2025
What Janet Davison said about PayPlan:
Excellent company
Sorting out an IVA for me And everyone I’ve spoken to have been so informative and caring
TI
Timothy
3 days ago
Date of purchase: 10/06/2025
What Timothy said about PayPlan:
very efficient thankyou!
Trusted Customer
3 days ago
Date of purchase: 10/06/2025
Great
Non judgmental very friendly and explained everything
KE
Kevin
Huntingdon
3 days ago
Date of purchase: 10/06/2025
What Kevin said about PayPlan:
Very helpful and professional
Very helpful and professional
Trusted Customer
3 days ago
Date of purchase: 10/06/2025
100% Thank you
Excellent service Easy to understand procedure / quick responses / both consultants were very professional and helpful setting up my IVA. Wish everything was so simple in life. 100% Thank you
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
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Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
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About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.