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Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

1,488

111

8

3

8

1,618

ratings over the past year

Displaying all 2,953 reviews
KA
Kamil
Rhosddu, Wrexham
8 days ago
Date of purchase: 10/06/2025
What Kamil said about PayPlan:
Was good and polite advisor
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Mitch
PayPlan
3 days ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
Trusted Customer
8 days ago
Date of purchase: 10/06/2025
Quick easy polite non judgemental
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Mitch
PayPlan
3 days ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
Trusted Customer
8 days ago
Date of purchase: 10/06/2025
Everyone was very helpful and supportive and patient.
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Mitch
PayPlan
3 days ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
Trusted Customer
8 days ago
Date of purchase: 10/06/2025
Exceptional Support and Compassionate Guidance
I’m currently working through a debt management plan with PayPlan, and from day one their advisors have been patient, kind, and truly attentive to my situation. They explain every step clearly, never...

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Mitch
PayPlan
7 days ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
LO
Lorraine
8 days ago
Date of purchase: 10/06/2025
What Lorraine said about PayPlan:
Not all
Excellent service, knowledgeable, patient, Informative and actually listened to my questions and worries.. Having been in an Iva previously with a company that were extremely unhelpful. I found my...

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Mitch
PayPlan
7 days ago
Thank you so much for taking the time to leave a review, your feedback is greatly appreciated! If there's anything else we can do to help, don't hesitate to reach out. With Gratitude, Mitch, The PayPlan Team
JD
Janet Davison
Huddersfield
8 days ago
Date of purchase: 10/06/2025
What Janet Davison said about PayPlan:
Excellent company
Sorting out an IVA for me And everyone I’ve spoken to have been so informative and caring
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Kanya
PayPlan
2 days ago
Hi Janet, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team
TI
Timothy
8 days ago
Date of purchase: 10/06/2025
What Timothy said about PayPlan:
very efficient thankyou!
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Kanya
PayPlan
2 days ago
Hi Timothy , Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team
Trusted Customer
8 days ago
Date of purchase: 10/06/2025
Great
Non judgmental very friendly and explained everything
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Kanya
PayPlan
2 days ago
Hi there, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team
KE
Kevin
Huntingdon
8 days ago
Date of purchase: 10/06/2025
What Kevin said about PayPlan:
Very helpful and professional
Very helpful and professional
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Kanya
PayPlan
2 days ago
Hi Kevin, Thank you for taking the time to share your review. We really appreciate it! Kind regards, Kanya, The PayPlan Team
Trusted Customer
8 days ago
Date of purchase: 10/06/2025
Exceptional Support – Laura Made a Difficult Process Feel Managea
Review for Laura – IVA Support I want to sincerely thank Laura for her outstanding support in helping me through one of the most stressful and difficult periods of my life – setting up my IVA. From...

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Kanya
PayPlan
3 hours ago
Hi there, Thank you so much for your thoughtful and heartfelt review. We are truly glad to hear that Laura was able to support you through such a difficult time with care, professionalism and genuine compassion. It means a great deal to know that she made the process feel manageable and that you felt supported and listened to every step of the way. We will make sure your kind words are passed on to Laura! Kind regards, Kanya, The PayPlan Team
About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.
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Kempton House Dysart Road, Grantham, Lincolnshire, NG31 0EA, United Kingdom
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About PayPlan
We offer free, simple debt advice to anyone who needs it. Whilst we’ve grown a lot since our creation as a family-owned company in 1992, our mission has remained the same – to help people become debt-free through clear, honest advice and debt solutions that work.