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Online Carpets Reviews

http://www.onlinecarpets.co.uk/

EXCEPTIONAL

Service

4.8

2,370

195

2,681

ratings over the past year

Displaying all 49,126 reviews

Karla Parrish

Feefo Verified

13 days ago

What Karla Parrish said about Online Carpets:

Excellent quality, fast delivery. Very happy with my purchase

Mark Ashton

Feefo Verified

GBR

13 days ago

What Mark Ashton said about Online Carpets:

New carpet

No issue's with the service provided by Online Carpets he carpet is excellent quality and delivery service was very good with good tracking and communication.

Trusted Customer

Feefo Verified

13 days ago

Great service, great choice, all in all great experience.

Excellent service, plenty of choice of colours and designs. It was easy to order my choice and tracking my order was great. Fast delivery of my order and it arrived earlier than the scheduled date....

christine Stockdale

Feefo Verified

GBR

13 days ago

What christine Stockdale said about Online Carpets:

Was kept in the loop with my order with emails and texts to notify me of dispatch of my order and what's dates I should receive my order by and follow up ones on day of delivery with an estimated...

Sally Willetts

Feefo Verified

GBR

13 days ago

What Sally Willetts said about Online Carpets:

Lovely bright clean floor

Very quick. No need to call.

Trusted Customer

Feefo Verified

13 days ago

Happy customer

Excellent service excellent quality product at very reasonable price

Trusted Customer

Feefo Verified

13 days ago

Great to deal with

Great service throughout the process From ordering to delivery it was perfect.

Trusted Customer

Feefo Verified

13 days ago

Excellent 💯👏👏

Trusted Customer

Feefo Verified

14 days ago

Shockingly bad

Customer Services

Online Carpets

13 days ago

Hello Charlotte. Thank you for taking the time to leave a review following your purchase. We understand that you have been in contact with us directly. It appears that we explained our delivery service to you, and that we also apologised that our delivery to the nearest available ground-floor access point was not suitable for you. We provide information at multiple points throughout the customer journey. This information is not hidden, and it can be reviewed before placing an order. We believe we offer transparent information that enables you to make an informed decision about whether we are the right retailer for your needs. We take all feedback seriously and continually look for opportunities to improve our service. In the future, we may consider offering premium delivery options. Thank you again for your review. Kind regards, Joanne. Online Carpets.

Trusted Customer

Feefo Verified

14 days ago