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Online Carpets Reviews

http://www.onlinecarpets.co.uk/

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

2,374

195

52

13

51

2,685

ratings over the past year

Displaying all 49,130 reviews

Trusted Customer

Feefo Verified

14 days ago

Great to deal with

Great service throughout the process From ordering to delivery it was perfect.

0

Trusted Customer

Feefo Verified

14 days ago

Excellent 💯👏👏

0

Trusted Customer

Feefo Verified

14 days ago

Shockingly bad

Customer Services

Online Carpets

13 days ago

Hello Charlotte. Thank you for taking the time to leave a review following your purchase. We understand that you have been in contact with us directly. It appears that we explained our delivery service to you, and that we also apologised that our delivery to the nearest available ground-floor access point was not suitable for you. We provide information at multiple points throughout the customer journey. This information is not hidden, and it can be reviewed before placing an order. We believe we offer transparent information that enables you to make an informed decision about whether we are the right retailer for your needs. We take all feedback seriously and continually look for opportunities to improve our service. In the future, we may consider offering premium delivery options. Thank you again for your review. Kind regards, Joanne. Online Carpets.

0

Trusted Customer

Feefo Verified

15 days ago

Laminate flooring

They where helpful when I had to query colour matching and responding in an timely manner. Delivery was spot on also

0

Trusted Customer

Feefo Verified

15 days ago

Fantastic quality

Excellent

0

BS

Brian Smith

Feefo Verified

GBR

15 days ago

What Brian Smith said about Online Carpets:

Good quality

Very good service good communication with customer and delievery company kept me informed on tracking

0

CR

Craig

Feefo Verified

15 days ago

What Craig said about Online Carpets:

Good carpet at cheap price

Easy and simple purchase

0

Trusted Customer

Feefo Verified

15 days ago

Very good Kept me up to date with information

0

TB

Tommy Beasley

Feefo Verified

GBR

15 days ago

What Tommy Beasley said about Online Carpets:

Amazing

First class

0

Trusted Customer

Feefo Verified

15 days ago

Underlay underlay

Online carpet's service so far have been really good. They've sent me samples, kept in touch. Underlay came on time. So far so good. The next bit will be the carpet I want. So we'll see.

0