The customer service was really good
Thanks to the excellent team my order was rectified very prompltly
Customer Services
Online Carpets
8 days ago
Good afternoon,
Thank you for taking the time to review your recent order experience. We are sorry to hear that things have not gone as expected.
From your order details, we can see that we are in regular contact with you and that plans to resolve the matter are already in place.
We will continue working with you directly until this is fully resolved to your satisfaction.
Your continued patience is much appreciated.
Kind regards,
Jenny
Online Carpets
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MJ
Mary Jones
Feefo Verified
GBR
5 hours ago
What Mary Jones said about Online Carpets:
just brilliant
absolutely fantastic service. Patient, helpful, pleasant, over the phone and via email, Just a really great company I think.
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SC
Sue Carss
Feefo Verified
GBR
7 hours ago
What Sue Carss said about Online Carpets:
Value for money
Quick despatch after straightforward ordering process. Couriers could be more informative about delivery
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Trusted Customer
Feefo Verified
8 hours ago
Would recommend
The delivery driver was lovely and helped me get it through the front door. I would highly recommend this company. The only negative thing I could say, is I wish they also fitted them, but the carpet...
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DB
DAVID Buchan
Feefo Verified
GBR
9 hours ago
What DAVID Buchan said about Online Carpets:
More than happy
Very quick and efficient servicemen than happy
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CV
Clare Vonk
Feefo Verified
GBR
12 hours ago
What Clare Vonk said about Online Carpets:
Recommend
Great service, samples received promptly.
Advice given on the online chat on how much I should order for my stairs and landing.
After ordering it came within 2 days very happy will order again.
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SM
Sarah Morgan
Feefo Verified
GBR
19 hours ago
What Sarah Morgan said about Online Carpets:
Great service
Quick delivery with updates so no worries about when it will arrive
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JM
jake miller
Feefo Verified
21 hours ago
What jake miller said about Online Carpets:
Great
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BK
Brian Van-Kerro
Feefo Verified
GBR
23 hours ago
What Brian Van-Kerro said about Online Carpets:
Not Great! Poor delivery service
Ordering was simple, prices are reasonable (not great).. But delivery of a 80Sq Mt roll was made by a solo drive who expected my wife to assist with unloading his van. The item was clearly at least a...
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below..