Really happy, plenty of samples which arrive promptly. Good advice from colleagues if you call and prompt delivery. Will be going to this site from now on
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JJ
Jo Jo
Feefo Verified
GBR
10 days ago
What Jo Jo said about Online Carpets:
Amazing
Efficient and prompt service, answering all my questions
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EM
Elaine Molloy
Feefo Verified
10 days ago
What Elaine Molloy said about Online Carpets:
Affordable quality
Quick efficient delivery
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MD
Miss s davis
Feefo Verified
10 days ago
What Miss s davis said about Online Carpets:
Great !
Really fast delivery easy to make order and check out will buy again ! Kind delivery driver
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Trusted Customer
Feefo Verified
10 days ago
Amazing from start to finish
Service was fantastic from ordering to the delivery of my goods . Will definitely order again from this site.
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Trusted Customer
Feefo Verified
10 days ago
Poor
Last minute deliveries. Product covered in glue
Customer Services
Online Carpets
5 days ago
Good afternoon,
Thank you for bringing your concerns to our attention. We’re sorry for the disruption you’ve experienced with your order delivery.
Having reviewed our records, we cannot see any further communication from you since the delivery was completed. We’re therefore sorry to hear that you remain dissatisfied with your experience and would welcome the opportunity to understand your concerns in more detail.
A member of our Customer Care Team will be in touch shortly to discuss the issues raised and explore how we can work with you towards a satisfactory resolution.
Thank you for your patience, and we look forward to speaking with you soon.
Kind regards,
Jenny
Online Carpets
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Trusted Customer
Feefo Verified
10 days ago
N
Customer Services
Online Carpets
10 days ago
Good morning,
Thank you for taking the time to leave your review. We’re sorry to hear that you haven’t been left feeling fully satisfied with your recent experience.
As we haven’t received any communication from you since your order was delivered, we’d welcome the opportunity to better understand what has left you feeling disappointed.
We’re keen to investigate your concerns fully and work with you to resolve any outstanding issues. A member of our Customer Care Team will be in touch shortly to discuss this further.
Kind regards.
Jenny
Online Carpets
0
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LH
Lynn Hanger
Feefo Verified
10 days ago
What Lynn Hanger said about Online Carpets:
Superb carpets amazing quality
Superb first class from order team, delivery and quality
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Onlinecarpets.co.uk are a flooring supplier who stock a wide range of carpets, underlay, vinyl flooring and laminate flooring to suit a variety of needs.
Once you have read their reviews please visit their site on the link below.