Luxury Gold Reviews

We take care of every detail to ensure your Luxury Gold journey is perfectly planned, personalized, and truly unforgettable. It is therefore with much regret that we learn of your disappointment with the Harmony of Central Europe guided holiday. As consequence, your feedback has been shared with our Product Development team for further analysis, as we enhance our itineraries on an ongoing basis. We remain hopeful that your experiences abroad were otherwise uplifting and led to the creation of many endearing memories.

We understand that there is little more disappointing than falling ill while abroad, as it is an unfortunate and incredible unwelcome part of travel. To reduce the risk of such incidents from occurring, we ensure that our buses are cleaned every night and hand sanitizer is made readily available to our guests. With that said, we regret to learn of your experiences and hope that you made a prompt and complete recovery, thus preventing your illness from putting an irreversible dampener on your holiday. To continue, we appreciate your constructive feedback regarding the structure of the itinerary, such as the stop in Jasper. Your comments have consequently been shared with our Product Development team for further evaluation. We hope your journey through the Canadian Rockies was otherwise exceptionally uplifting and inspired the creation of many endearing memories.

Our Travelling Concierges are carefully handpicked based on knowledge and experience, and still, they undergo further training to ensure the highest standard of professionalism is met. We're therefore delighted to learn of the meaningful role Nancy played in the creation of comfortable, hassle-free memories from your time in Canada. With that said, we regret to learn of your concerns regarding the pace of the itinerary and nightly accommodations. Please know that your comments have been shared with the appropriate teams for further analysis and that enhancements will be made where appropriate. We hope your journey through the Canadian Rockies was otherwise particularly uplifting and inspired the creation of many warm memories.

Thank you for sharing feedback from your experience on the Indulgence in Eastern Canada guided holiday, as this first-hand insight is very important to us. Please know that your comments are being given much attention and that a thorough investigation has begun. This process is multi-faceted and requires much communication to determine which course of action is most appropriate, however, we can confirm that our Guest Relations team will be in touch with you shortly to discuss this matter further. We hope your journey abroad was otherwise exceptionally uplifting and inspired the creation of many endearing memories.

Our Travelling Concierges are carefully handpicked based on knowledge and experience, and still, they undergo further training to ensure the highest standard of professionalism is met. We're therefore surprised to learn of your experiences with Max and have shared them with our Operations team for thorough review. They will also address these comments directly with him to ensure a better experience going forward. With that said, we hope your journey through Eastern Canada was otherwise exceptionally uplifting and left you with many warm memories.