Personable tour guide. We got ride and to museums without the wait. Two spas were overbooked and the third didn't have a spot all. Locations and food were excellent . We got a good flavor of...
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Dale
Luxury Gold
8 years ago
You may like to know that we have forwarded your recommendation of adding Sicily to the Itinerary, to our Product Development team for their consideration towards our futures departures. Furthermore, it pleases us to read that you enjoyed all of the destinations and dining experiences, which we carefully selected for your Ultimate Italy luxury journey.
from airport pick up untill the last day we were completely taken care of...Elena and Allesandro were professional, knowledgeable and truly exceptional!
Dale
Luxury Gold
8 years ago
The Ultimate Italy tour is a fantastic way to gain an authentic insight into this remarkable country in a snapshot of time. That's why; we are delighted that you had a fun filled and seamless touring experience with us from start to finish. Futhermore, our Reservations department are always on hand if you need any assistance planning your next adventure.
Product reviews
Date of purchase: 27/08/2017
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Trusted Customer
Feefo Verified
8 years ago
WE Felt that all the guides, drivers and assistants were very good. HOwever this was our fourth Insight tour and had never had so many guides etc. In this instant we felt in would have been good to...
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Dale
Luxury Gold
8 years ago
Thank you for continuously choosing Insight Vacations to ****** you during your touring adventures. Your concern regarding the local guides and gratuities has been forwarded to our Operations team for their evaluation. Likewise, we have passed on your feedback about the accommodation to our Quality control team for their enquiry. Additionally, we regret that on this rare occasion some of the experiences were required to be altered. Nevertheless, we are pleased that you enjoyed your Egyptian itinerary and that our team on the ground helped to make your experience memorable.
Product reviews
Date of purchase: 26/08/2017
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Trusted Customer
Feefo Verified
8 years ago
All details were planned and considered - so I could focus on enjoying the holiday. I would recommend to a one looking for a touring holiday
Product reviews
Date of purchase: 25/08/2017
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CB
Clive Bradshaw
Feefo Verified
8 years ago
What Clive Bradshaw said about Luxury Gold:
Extremely well organised with a great guide and lovely accommodation
Will definitely use again and recommend to others
Well done!!!
The total service was excellent! All 30 passengers on the bus came down with a upper respiratory infection -- suggest that all surfaces be cleaned daily with an anti-septic solution.
The driver did...
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Dale
Luxury Gold
8 years ago
We would like to reassure you that our coaches are cleaned daily to assist to prevent the spread of illness. However, we still regret to read that you were taken ill and sincerely hope that you are now feeling in much better health. That said, we are delighted to learn that you enjoyed the service and comfort of our touring experience from start to finish. Furthermore, we hope that you will join us again in the future to explore more spectacular destinations.
Product reviews
Date of purchase: 27/08/2017
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JO
Judith Okeefe
Feefo Verified
8 years ago
What Judith Okeefe said about Luxury Gold:
The dinners except for the Michelin-starred one were not very good. In Zurich we did not go to Linde Oberstrass as advertised and restaurant in St Moritz was not exactly "dining in style". The stop...
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Dale
Luxury Gold
8 years ago
We regret that on this rare occasion a change to your itinerary meant that your dining experience was not as you had anticipated. In such instances, where possible we will provide an alternative of a similar standard. However, we apologise for any inconvenience this may have caused. Likewise, if unforeseeable circumstances occur, our Tour Directors will always try to manage the tour to give you the best out of each destination. Nonetheless, we have forwarded all of your feedback to our Operations department to be reviewed and help to improve our future departures. That said, we remain delighted that your tour was filled with so many highlights, and we hope that you have left Switzerland with many wonderful memories.
Product reviews
Date of purchase: 27/08/2017
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Trusted Customer
Feefo Verified
8 years ago
I would recommend them and/or use them again. I was impressed with the hotels and the level of service we received there.
Product reviews
Date of purchase: 27/08/2017
0
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Trusted Customer
Feefo Verified
8 years ago
excellent tour guide (Carl); wonderful hotels, great excursions
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Enjoy the finest end to end experience on the world's leading limited edition small group tours. With an average of 20 guests, every journey is filled with unrivalled Passport Moments, the golden threads that create your extraordinary vacation.
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