Merchant Logo
Rated
Excellent

.

Service
4.3
/5

5

4

3

2

1

1,766

445

141

86

181

2,619

ratings over the past year

Hotels.com UK is no longer an active Feefo customer
Displaying all 235,339 reviews
DE
Denise
Essex
1 year ago
Date of purchase: 22/10/2023
What Denise said about Hotels.com UK:
Ver easy customer friendly site
Very easy to use site. Helpful staff if you have any problems
RN
Rahmon Nassor
County Durham
1 year ago
Date of purchase: 24/10/2023
What Rahmon Nassor said about Hotels.com UK:
Great service
Easy to use service, found the hotel and facilities I needed.
Trusted Customer
1 year ago
Date of purchase: 25/10/2023
Easy to navigate and easy to book. lots of information
Bookings are swift. Lots of information on hand to decide which hotel best suits our needs. Plenty of reviews and easy website to navigate
Trusted Customer
1 year ago
Date of purchase: 24/10/2023
Mostl of the your information is straight forward. I wish and hope i will enjoy my stay they
Trusted Customer
1 year ago
Date of purchase: 25/10/2023
Quick and easy booking platorm
Quick and easy booking platorm
Trusted Customer
1 year ago
Date of purchase: 24/10/2023
Regular user
Been using Hotels.com for years. Only had 1 problem and this was resolved quickly.
ME
Mrs toni ellis
LONDON
1 year ago
Date of purchase: 24/10/2023
What Mrs toni ellis said about Hotels.com UK:
Great
The site was easy to navigate and i was able to change /cancel and move to a different booking within minutes! Very happy
Trusted Customer
1 year ago
Date of purchase: 24/10/2023
Easyto follow website , very straightforward booking.
Easy, straight forward booking.
Trusted Customer
1 year ago
Date of purchase: 24/10/2023
Happy chappy
Easy to navigate website and a discount to boot.
Trusted Customer
1 year ago
Date of purchase: 24/10/2023
Very good and easy
About Hotels.com UK
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
Read all
407 St John St, London, Greater London, EC1V4EX, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Hotels.com UK
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent