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Rated
Excellent

.

Service
4.4
/5

5

4

3

2

1

6,387

1,579

514

264

652

9,396

ratings over the past year

Displaying all 233,391 reviews
Trusted Customer
4 hours ago
Date of purchase: 22/07/2024
Easy to use website, great prices including discounts for booking early. VIP privileges and able to collect points. I like that you can pay at hotel or the day before with zero deposit and cancel for
...
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RM
Roderick Milne
5 hours ago
Date of purchase: 24/07/2024
What Roderick Milne said about Hotels.com UK:
Accurate pricing which was keener than hotel's own site. A rival comparison site had one headline price which increased once you progressed to the next screen.
RB
Rodney BETTERIDGE
Cheshire.
5 hours ago
Date of purchase: 24/07/2024
What Rodney BETTERIDGE said about Hotels.com UK:
I've been using Hotels.com for a while now, so the whole process is intuitive. I've never had an issue with booking or the accommodation. Some of it isn't the best, but we knew that at the time. De
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GR
Gillian Rees
Jersey channel islands
6 hours ago
Date of purchase: 24/07/2024
What Gillian Rees said about Hotels.com UK:
Easy to use, clear instructions
DK
David Kirkpatrick
Welling
6 hours ago
Date of purchase: 24/07/2024
What David Kirkpatrick said about Hotels.com UK:
Ease of booking the hotel of my choice. From searching to paying was very easy.
Trusted Customer
6 hours ago
Date of purchase: 23/07/2024
Very poor, useless site to be honest. The app is awful, no useful filters & won’t be using again
SJ
Sheila John
Portsmouth uk
7 hours ago
Date of purchase: 24/07/2024
What Sheila John said about Hotels.com UK:
Easy website to use with clear details
Trusted Customer
7 hours ago
Date of purchase: 24/07/2024
Big range of hotels and almost spoilt for choice. Good prices and enjoyed the hotel we had in Chester and highly recommend it
JD
Jim Dinning
7 hours ago
Date of purchase: 24/07/2024
What Jim Dinning said about Hotels.com UK:
Very easy to use
JA
Jeff aylott
7 hours ago
Date of purchase: 24/07/2024
What Jeff aylott said about Hotels.com UK:
Good!!!!!!!
About Hotels.com UK
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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407 St John St, London, Greater London, EC1V4EX, United Kingdom
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About Hotels.com UK
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent