I found it easy to use the website, on the whole, but some aspects took a bit more work.
When filtering for accessibility features, I found that I was adding some and then checking my choices, and...
Easy and convenient to find exactly what I was looking for....simple to use filters to narrow down needs if all. Getting cashback each time booked makes a big advantage to selecting a wider variety...
They help me find hotel accomodation in the right location and a fair price AND offer a loyality scheme that gives me extra discount once I've gained enough points.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent