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Hiscox Insurance Reviews

Displaying all 3,905 reviews

Trusted Customer

14 years ago

Very good all round service. Easy to use website and competitively priced product.

Trusted Customer

Feefo Verified

14 years ago

The website was very easy to use. An add benefit would be to allow the…

The website was very easy to use. An add benefit would be to allow the customer to pay some or all the cost of the insurance upfront..

Trusted Customer

Feefo Verified

14 years ago

Simple, fast and affordable.

Trusted Customer

Feefo Verified

14 years ago

First class service, just what I was after in a policy, Thanks

Trusted Customer

Feefo Verified

14 years ago

Excellent

Trusted Customer

Feefo Verified

14 years ago

Everything seems OK. Website, quote, telephone calls but I have requested my policy schedule 3…

Everything seems OK. Website, quote, telephone calls but I have requested my policy schedule 3 times and still not received it. It hasn't been received in the post and neither of the 2 emails you...

Hiscox Insurance

14 years ago

Thanks for choosing Hiscox for your business insurance, and also for taking the time to leave feedback of your experience of us. I have been in touch with the Operations team, and we have a record of the documents having been sent via email as expected, so I am disappointed that they have not arrived. One of the team is due to contact you to arrange delivery of the documents. I appreciate your patience, and hope that your experience of Hiscox meets your expectations from here on. Annabel Venner Marketing Director

Trusted Customer

Feefo Verified

14 years ago

Difficult to say which one i'd choose. I had a confusing experience although when I…

Difficult to say which one i'd choose. I had a confusing experience although when I did get to speak to someone they were always very polite. Confusing in that when I called in I couldn't speak to...

Hiscox Insurance

14 years ago

I'm sorry to hear that your experience with Hiscox wasn't as you'd have liked it, though I'm pleased to see that you found our agents polite. I have spoken to the Operations Manager and understand what has happened, which is a combination of a missed internal communication procedure plus a degree of exuberance on our part in attempting you to contact you to correct this. A member of the team is due to contact you personally to ensure everything is correct and as it should be. Finally, I'd like to take the opportunity to thank you for choosing Hiscox for your business insurance, and hope that you find things a little less mixed moving forwards. Annabel Venner Marketing Director

Trusted Customer

Feefo Verified

14 years ago

N/A

Trusted Customer

Feefo Verified

14 years ago

Great site and value for money....

Trusted Customer

Feefo Verified

14 years ago

Process was smooth and straightforward. Can't fault it.

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