How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Hiscox Insurance Reviews

http://www.hiscox.co.uk

EXCEPTIONAL

Service

4.8

/5

5

4

3

2

1

168

15

2

1

4

190

ratings over the past year

Displaying all 3,905 reviews

Trusted Customer

Feefo Verified

14 years ago

simple and straight forward. would have liked the 2 certificates to be in separate PDFs rather…

simple and straight forward. would have liked the 2 certificates to be in separate PDFs rather than mixed up with the schedule etc so that they can be easily distributed etc.

0

Trusted Customer

Feefo Verified

14 years ago

So easy to find what I wanted and to verify my exact needs..

0

Trusted Customer

Feefo Verified

14 years ago

Very easy

0

Trusted Customer

Feefo Verified

14 years ago

Very quick and easy to sort out.

0

Trusted Customer

Feefo Verified

14 years ago

0

Trusted Customer

Feefo Verified

14 years ago

Exceptionally easy and fast process. Asked for key information with clear questions. No obscure questions…

Exceptionally easy and fast process. Asked for key information with clear questions. No obscure questions or excessive detail (as is the case with some providers)

0

Trusted Customer

Feefo Verified

14 years ago

Website was easy to follow

0

Trusted Customer

Feefo Verified

14 years ago

fast accurate and efficient

0

Trusted Customer

Feefo Verified

14 years ago

Online purchase of a standard policy - was simple and straight forward

0

Trusted Customer

Feefo Verified

14 years ago

Online quote system was quick and easy to navigate. Policy summary was very useful in…

Online quote system was quick and easy to navigate. Policy summary was very useful in checking that the policy was right for me, rather than having to read a very wordy policy document. The...