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Hedges Direct Ltd Reviews

http://www.hedgesdirect.co.uk
Rated
Exceptional
Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

2,130

240

76

39

80

2,565

ratings over the past year

Displaying all 28,885 reviews
Trusted Customer
9 days ago
Date of purchase: 05/06/2025
Excellent customer service
Always good quality plants, exactly as described, plenty of good advice and support from very knowledgeable staff. I am a returning customer, and they are my “ go to” supplier.
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Trusted Customer
9 days ago
Date of purchase: 29/05/2025
Poor service
Firstly, I paid extra for nominated day delivery. I got an email after placing the order indicating that due to an issue on their side my order would be delivered three days later than planned. I...

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Customer Care
Hedges Direct Ltd
9 days ago
Hi, Thank you for your feedback and for being so kind on your email. I am so sorry for all the issues with your order, and I completely understand how disappointing this has been for you. As discussed on my email, I have arranged for your delivery charge to be refunded, and I have arranged for 5 x replacements to be sent to you along wiht some feed. I do hope you are pleased with your Photinia when they arrive, so you can complete your Photinia Red Robin hedge. Please accept my apologies for all the inconvenience we have caused. You have my direct contact details now so if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care
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Trusted Customer
10 days ago
Date of purchase: 04/06/2025
Very efficient service and healthy plants
Excellent, efficient service. Item arrived on time and was really well packaged and delivered. Good communication.
Product reviews

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Trusted Customer
10 days ago
Date of purchase: 04/06/2025
Fast delivery
Fast delivery
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DR
Därko
London
10 days ago
Date of purchase: 28/05/2025
What Därko said about Hedges Direct Ltd:
Great plants, helpful staff and prompt delivery
I placed my order over the phone. The lady who took my order was most helpful. She answered all my questions, was most helpful and professional and took every care to ensure I was satisfied. The...

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RF
RF
Willingham
10 days ago
Date of purchase: 04/06/2025
What RF said about Hedges Direct Ltd:
Hedges Direct were very efficient, but DPD were not. They failed to deliver the first batch, and sent them back. No explanation given and not ideal with live plants in the summer. The lovely lady at...

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PS
Paula Smith
Sheffield
10 days ago
Date of purchase: 04/06/2025
What Paula Smith said about Hedges Direct Ltd:
Great team
Fantastic customer service everyone I dealt with was knowledgeable and overly helpful
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CR
Caroline Riley
Woking
10 days ago
Date of purchase: 04/06/2025
What Caroline Riley said about Hedges Direct Ltd:
Great plants, great service & delivered with care.
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SW
Sara Woodward
Worcs
10 days ago
Date of purchase: 04/06/2025
What Sara Woodward said about Hedges Direct Ltd:
Excellent
Excellent can’t fault the service.
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LS
Lesley Sharp
Bishop Auckland.
18 days ago
Date of purchase: 22/05/2025
What Lesley Sharp said about Hedges Direct Ltd:
Lovely selection and mostly fresh.
The service we received was very good, the forsythia was beautiful well packed and looked very fresh. The delivery was quick and delivered by a lovely man. Thank you. Unfortunately I have sent them...

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Customer Care
Hedges Direct Ltd
9 days ago
Hi Lesley, Lovely to speak to you just now and thank you for your feedback. I am so sorry to hear your Buddleia has failed. As discussed on our call I have arranged for a replacement to be sent out to you for delivery this Wednesday, 18th June. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. You have a lovely afternoon. Kind Regards, Judi, Customer Care
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About Hedges Direct Ltd
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.
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+447733527511
Five Acres, Dawbers Lane, Euxton, Chorley, Lancashire, PR7 6EE, United Kingdom
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About Hedges Direct Ltd
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.