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Hedges Direct Ltd Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

RO

Robert *******

Feefo Verified

Newton Abbot

10 months ago

What Robert ******* said about Hedges Direct Ltd:

Excellent

Excellent service, hands down, what you doing is so professional done, from me placing the order to it been delivered 100% thanks

Date of purchase: 07/07/2025

0

Trusted Customer

Feefo Verified

10 months ago

EVERYTHING

Product reviews

Date of purchase: 09/07/2025

0

RW

Richard Warrington

Feefo Verified

Chichester

10 months ago

What Richard Warrington said about Hedges Direct Ltd:

Top quality plants

Hedges direct are always very helpful and the plants are always great quality. Very happy

Product reviews

Date of purchase: 07/07/2025

0

SJ

Steve Johnson

Feefo Verified

10 months ago

What Steve Johnson said about Hedges Direct Ltd:

Very courteous staff

Great help and understanding

Product reviews

Date of purchase: 08/07/2025

0

Trusted Customer

Feefo Verified

10 months ago

Damaged plants

The plants arrived in very poor condition with maybe half of the branches damaged or not even attached.

Customer Care

Hedges Direct Ltd

10 months ago

Hi, Lovely to speak to you just now and thank you for your feedback. I am so sorry your plants arrived in such poor condition. As discussed on our call I have arranged for 5 x replacements to be sent out to you for delivery this Saturday 26th July, so you can complete your planting. Ceanothus is a wonderful evergreen plant. From late spring through to summer it will produce masses of stunning blue flowers that will attract so many wonderful butterflies and bees to your garden. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

Product reviews

Customer Care

Hedges Direct Ltd

10 months ago

Hi, Lovely to speak to you just now and thank you for your feedback. I am so sorry your plants arrived in such poor condition. As discussed on our call I have arranged for 5 x replacements to be sent out to you for delivery this Saturday 26th July, so you can complete your planting. Ceanothus is a wonderful evergreen plant. From late spring through to summer it will produce masses of stunning blue flowers that will attract so many wonderful butterflies and bees to your garden. Once again, I am very sorry for the inconvenience caused and if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

Date of purchase: 29/06/2025

0

Trusted Customer

Feefo Verified

10 months ago

Good plants great communication ji

I ordered a lot of large photinia. They sent me pictures of individual plants when asked and patiently answered all questions. The plants turned up in great condition with only a few snapped twigs ....

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