I have bought Salvia Nemarosa Mainacht and Caradonna fron Hedges Direct in late June., through browsing on Google. They were the only seller who sold these plants in 2 litres pots. As I especially...
Service good and prompt delivery, not happy re packaging as the poor plants didn’t fill half the box and were thrown around inside, despite that they survived and seem to be growing well now they’re...
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Trusted Customer
2 days ago
Date of purchase: 18/06/2025
Poor service wrong items sent 1st time
Second delivery plants were damaged badly stacked about 5 pots deep
Customer Care
Hedges Direct Ltd
1 day ago
Hi, Lovely to speak to you before and thank you for your feedback. I really do apologise for all the issues with your order and I do understand how upsetting this was for you, so thank you for being so understanding. As discussed on our call I have raised a credit note against your account and I have emailed you the details.
Once again, I am very sorry for the inconvenience caused. You have my contact details now, so if there is anything else I can help with just let me know.
Kind Regards,
Judi, Customer Care
Product reviews
Customer Care
Hedges Direct Ltd
1 day ago
Hi, Lovely to speak to you before and thank you for your feedback. I really do apologise for all the issues with your order and I do understand how upsetting this was for you, so thank you for being so understanding. As discussed on our call I have raised a credit note against your account and I have emailed you the details.
Once again, I am very sorry for the inconvenience caused. You have my contact details now, so if there is anything else I can help with just let me know.
Kind Regards,
Judi, Customer Care
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DP
David Pankhurst
Herne Bay Kent
2 days ago
Date of purchase: 20/06/2025
What David Pankhurst said about Hedges Direct Ltd:
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Here at Hedges Direct, we are completely dedicated to hedges. As a specialist grower, we supply a huge range of hedging plants, in all sizes from 30cm to 3m. So, if you need bare root hedging, cell grown plants, pot grown shrubs, root ball hedge plants or fine topiary, whether you want deciduous or evergreen hedging, posh hedges or cheap garden hedging you’ve found the right company and we are available if you need advice by phone 6 days a week.