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Hedges Direct Ltd Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 29,109 reviews

Trusted Customer

Feefo Verified

10 months ago

Great value. Quality plants.

Plants were in nice condition, same as in the example photo. They were well watered and well packaged.

Date of purchase: 01/07/2025

Trusted Customer

Feefo Verified

10 months ago

Excellent service and plants

Excellent service. Order was split into 2 packages, 1 arrived promptly the other got held up with DPD. I rung and a new set of plants was sent and received the next day. Can not fault their customer...

Product reviews

Date of purchase: 03/07/2025

Barry Scott

Feefo Verified

Minehead

10 months ago

What Barry Scott said about Hedges Direct Ltd:

Great pot plants

I had to use the HD guarantee because 6 of my plants failed. They offered me a very good replacement and didn't quibble. Now my new hedge is complete and getting established.

Product reviews

Date of purchase: 09/07/2025

Trusted Customer

Feefo Verified

10 months ago

Plants arrived on time and were fresh and healthy Will buy again In the future

Date of purchase: 09/07/2025

Feefo Verified

Isle of Thanet

10 months ago

What BW said about Hedges Direct Ltd:

Recieved dead plants

Did not get the plants that were advertised in this bundle. Over 30% were like dried up dead straw: Customer services sent nice worded response to my concerns, however, they were words only, nothing...

Customer Care

Hedges Direct Ltd

10 months ago

Hi Brian, Thank you for your feedback. I am so sorry you did not receive all of the plants in the collection, and a few of the plants arrived in poor condition. Replacements are on their way and will be with you later this afternoon, and you will be able to complete your planting. Ornamental grasses look amazing in your garden, and they will create texture and structure. Please accept my apologies for all the inconvenience we have caused. You have my direct contact details now so if there is anything else I can help with just let me know. Kind Regards, Judi, Customer Care

Date of purchase: 09/07/2025

Phil Wainwright

Feefo Verified

Frodsham

10 months ago

What Phil Wainwright said about Hedges Direct Ltd:

Good plants

just a good service, with excellent plants

Product reviews

Date of purchase: 09/07/2025

Nicola Howcroft

Feefo Verified

Bristol

10 months ago

What Nicola Howcroft said about Hedges Direct Ltd:

Lovely Mexican Orange Blossom shrubs

Very helpful customer service, I had to call up as the online discount code wasn't working and they were happy to put through the order over the phone and apply the discount. They were also kind...

Product reviews

Date of purchase: 07/07/2025

Trusted Customer

Feefo Verified

10 months ago

Healthy plants delivered in good time

Product reviews

Date of purchase: 08/07/2025

Trusted Customer

Feefo Verified

10 months ago

Satisfied Customers.

Fantastic! Three very health plants arrived in good condition.

Product reviews

Date of purchase: 01/07/2025

Trusted Customer

Feefo Verified

10 months ago

Plants came swiftly. Excellent condition 2 litre shrubs with good root systems.

Product reviews

Date of purchase: 08/07/2025

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Hedges Direct Ltd Reviews

Laurel 'Caucasica' 40/60cm 2L potMore reviews of this product (84)View product website

Beech 150/175cm 7.5L potMore reviews of this product (2)View product website6 plants all well over size and very healthy

Cherry Laurel 20/30cm 9cm potMore reviews of this product (11)View product websiteordered before, good healthy plants

Mexican Orange Blossom 20/30cm 2L potMore reviews of this product (1)View product websiteLovely shrubs, all the plants look healthy and with good root growth in the pot. Some of the plants arrived with squashed pots so they could perhaps have been more securely packed but they all look...Read more

Red Escallonia 20/30cm 2L potMore reviews of this product (8)View product website

Pyracantha Orange 40/60cm 2L potMore reviews of this product (293)View product websiteVery healthy plants. Very prompt delivery.

Common Privet 30/40cm 2L potMore reviews of this product (1)View product websitePlants were carefully packed, fresh, healthy. I'm happy

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