Costsaver Reviews

Thank you very much for travelling with us and for taking the time to share your experience. We are truly pleased to hear that you found the Travel Director to be a kind and helpful, and that your Coach Driver provided a smooth and comfortable journey. We are, however, sorry to learn that some of the optional excursion experiences did not meet your expectations. Your comments regarding the Colosseum tour and the knowledge of certain guides are concerning, and we will be sharing this feedback with our local partners to ensure improvements are made. We understand how important it is for these experiences to be both informative and enjoyable. We also appreciate your note about the limited time available to explore some of the cities. Striking the right balance between guided activities and free time is something we continually strive to improve, and your feedback will help us in refining future itineraries. Thank you once again for your honest and constructive comments. We hope to have the opportunity to welcome you on another journey in the future, where we can provide an even more rewarding experience.

Thank you ever so much for choosing to travel with us and for taking the time to share your experience. We are truly delighted to hear that your journey was made all the more special by the efforts of our Travel Director and Coach Driver. It’s heartening to know that they went above and beyond to celebrate personal milestones such as birthdays, anniversaries, and your honeymoon those thoughtful touches can make all the difference. We’re also pleased that the majority of the hotels exceeded your expectations. However, we are sorry to hear that your experience at Dublin One fell short. We understand how frustrating it must have been to have limited space and nowhere convenient to store your luggage. Your comments have been noted and will be shared with our Accommodation Team to ensure we continue to improve the comfort and practicality of our hotel selections. Thank you once again for your kind words and constructive feedback. We hope to have the pleasure of welcoming you on another journey in the future.

Thank you for sharing your experience. We regret to hear that your interaction with the Travel Director did not meet expectations. While we understand that frequently asked questions may lead to rehearsed responses, it is essential that each guest feels acknowledged and valued, especially when travelling for the first time. Your concern regarding perceived differences in engagement based on gratuity arrangements is noted. We are committed to ensuring equitable treatment for all guests, and your feedback is shared with the relevant team to support reflective improvement.

Thank you for your insightful feedback. We are pleased to hear that you appreciated the emphasis on authentic local experiences and realistic engagement with regional culture and commerce. Your advice regarding the importance of following the Travel Director's recommendations for excursions is well taken. We understand how such guidance can significantly influence the overall quality of the journey, and we are grateful for your thoughtful reflection.

Thank you for your wonderful review of the Glimpse of Europe tour. We're thrilled you had such a positive experience and that the duration allowed you to see so much of what Europe has to offer. It's great to know you found the hotels clean and comfortable. We're especially pleased to hear about the excellent service provided by the on The Road Team. It sounds like their knowledge and recommendations truly enhanced your trip, making you feel well-cared for. We appreciate you highlighting their contributions. Thanks again for your feedback.

Thank you for your review of the European Discoverer 3 Day Cruise Moderate B. We appreciate you sharing your feedback regarding the coach, amenities, hotels, and their locations. It's wonderful to hear you enjoyed the services provided by our travel director. We understand your desire for more time at each destination. Thanks again for your feedback.

Thank you for sharing your feedback and ratings with us.