Thank you for sharing your recent trip experience to Highlights of Scandinavia. We want to assure you that our Travel Director and Operations Teams were fully aware of your severe food allergy to peanuts, tree nuts, and shellfish. We always strive to accommodate the dietary needs of all our guests and are constantly working to improve in this area. We are taking steps to address this issue. We have noted your comments on the Optional Experience, and your feedback has been shared with the relevant departments to ensure we continue offering the best experience to our future travellers.
Your feedback is valuable to us, and we appreciate you bringing this to our attention.We have seen that our Guest Relations Department has already contacted you regarding your concerns, and we hope that their response has helped to restore your faith in Costsaver.