Costsaver delivered at an excellent standard of customer service from start to finish. We absolutely 💯 loved our experience on our recent tour, due for the most part by the excellent care of our...
Our Costsaver trip was wonderful and Mike, our trip leader was knowledgeable about everywhere we traveled. Our driver, Greg, was also great and we arrived everywhere safely and on time.
Tour director and bus driver were fabulous all the time
Hotel restaurant staff were sometimes less than helpful when I asked if food items in a buffet were gluten free (no labeling visible!) I even...
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Kim Devereux
Costsaver
15 hours ago
Thank you for travelling with Costsaver and for taking the time to share such detailed feedback. We are pleased to read that your first European tour was an enjoyable experience and that you appreciated the itinerary, the history, the memorable sights and the value of the tour. It is especially encouraging to know that your Travel Director and Coach Driver made such a positive contribution through their knowledge, professionalism and care for the group.
We are sorry to read about your experience with the restaurant staff at some hotels regarding gluten free food options. Your comments about clearer food labelling and greater awareness of dietary requirements are appreciated and will be shared with our hotel partners for review. We also appreciate your observations regarding the limited food choices at some comfort stops and the size of a few hotel rooms.
Thank you again for your thoughtful feedback. It will help us continue to improve the experience we provide for our guests.
Enjoyed the tour and places visited on the itinerary. Our tour director *Personal information removed by Feefo* fantastic.
Product reviews
Kim Devereux
Costsaver
15 hours ago
Thank you for travelling with Costsaver and for taking the time to share your feedback. We are pleased to read that you enjoyed the itinerary and the destinations you visited. It is also great to know that your Travel Director made such a positive contribution to your experience. We appreciate your comments regarding the food choices and will share your feedback with the relevant teams as we continue to review our tour experiences. Thank you once again for sharing your thoughts.
Our Travel Director Catarina “Cat” and our Coach Driver Nuno were amazing. They made our trip so much more special, in addition to all of the tours and optional experiences that we booked. They both...
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.