Costsaver Reviews

Thank you for sharing your feedback with us. At Costsaver, we take pride in selecting hotels that provide our guests with an immersive experience, whether because of their proximity to cultural landmarks or breathtaking natural surroundings. We aim to ensure that every hotel we include offers something distinctive and unforgettable in our itinerary. We apologise for any disappointment you experienced with our hotel selections and assure you that our Operations Department will investigate what occurred to ensure a better future experience for all our guests. We appreciate you choosing Costsaver as your travel partner and hope to have the chance to welcome you back on tour soon. Additionally, we have forwarded your suggestions for improving the tour to our Product Development Department. We constantly seek new experiences to enhance our guests' travel experience.

Thank you for taking the time to share your feedback with us. We are glad our Travel Director provided you with excellent service and professionalism during your trip. We are sorry that you were not advised on what you can do when you do not participate in Choice Experiences. Please allow us to explain that we know our guests have varying expectations when it comes to travel. As such, we would like to offer our guests the flexibility to visit restaurants and experience different leisurely sightseeing activities apart from the group. If you're still considering travelling with us, we suggest booking with our sister brand, Insight Vacations. They offer an Easy Pace tour option, which allows for relaxed starts, more free time, and up to three days in each selected location to provide a more profound travel experience. We hope to welcome you again soon and give an authentic Costsaver travel experience that exceeds your expectations.