Thank you for travelling with us and for taking the time to share your feedback. We are delighted to hear that the Travel Director and Coach Driver made such a strong impression, and that their professionalism, knowledge, planning and care added so much to your journey. It is also wonderful to know that the optional experiences gave you a meaningful glimpse into the countries you visited and that the overall tour provided so many quality highlights.
We regret, however, that your experience at the City Hotel Brunnen did not meet expectations. Your comments have been shared with our team for review, as we take such feedback very seriously when evaluating our hotel partners.
We truly appreciate your kind recommendation and are pleased that, aside from this concern, your journey was so rewarding. We look forward to the opportunity of welcoming you on another trip in the future.