Thank you for your positive feedback. We are delighted to hear that you enjoyed your experience with the England and Scotland Heritage. We appreciate you taking the time to share your thoughts.
Very interesting trip , lots of sightseeing and optional tours.
Guide and driver were exceptional
Well done costsaver
Product reviews
Tebo
Costsaver
8 months ago
Thank you for your wonderful feedback. We are so pleased to hear that you had a fantastic experience on the Highlights of France tour and enjoyed the itinerary and the company of your fellow travellers. We appreciate you taking the time to share your positive comments.
Over a period, Costsaver has become Costcutter. In a tour of 12 days, there was only 6 hours of included sightseeing. The rest was intercity movement or 12 Optional Experiences. Can one even imagine...
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Tebo
Costsaver
8 months ago
Thank you for taking the time to share your review. We are truly sorry to hear that your experience with us did not meet expectations, and we sincerely apologise for any disappointment or inconvenience caused.
Please be assured that our Guest Relations Department is currently reviewing the details of your case. We kindly ask for your patience, as a full response may take up to 28 days of receipt of your email.
We are grateful that you brought this matter to our attention, and we remain committed to learning from your experience to improve the quality of our service.
Great tour director and bus driver made it a great adventure and enjoyable trip.
Tour director made sure we were informed and provided us with the info we needed to ensure we knew what was happening...
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Tebo
Costsaver
8 months ago
Thank you for your kind and considered feedback. We are delighted to hear that your Travel Director and Coach Driver contributed so positively to your experience, ensuring a well-informed and enjoyable journey.
It is also encouraging to know that the accommodation, coach condition, and itinerary met your expectations. Your comments are greatly appreciated and will be shared with the team as a valued affirmation of their efforts.
There were 2 issues that arise whilst on the tour
1. A fellow passenger not feeling safe.
An incident with the tour guide/bus driver and a fellow passenger.
There was some bantering between all 3 of...
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Tebo
Costsaver
8 months ago
Thank you for taking the time to review your tour. We’re truly sorry to hear about the unpleasant experience you encountered. Your feedback has been escalated to our Guest Relations team, who will conduct a thorough investigation and follow up with you in due course.
Date of purchase: 17/08/2025
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Alan Lawson
Feefo Verified
8 months ago
What Alan Lawson said about Costsaver:
Great experience.
Product reviews
Tebo
Costsaver
8 months ago
Thank you for your positive feedback. We appreciate you taking the time to share your experience.
Everything was planned and scheduled efficiently. Problems or inconveniences were delt with swiftly and professionally. My husband and I loved our time during the tour! It was our honeymoon and there...
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Product reviews
Tebo
Costsaver
8 months ago
Thank you for your wonderful review. We are so pleased to hear that your honeymoon tour was such a memorable experience for you and your husband, and that you appreciated the attention to detail. We're delighted that everything went smoothly and that you both had a fantastic time.
Our tour director and driver went above and beyond to ensure that this was the trip of a lifetime. Very professional and made the trip fun for the group.
Product reviews
Tebo
Costsaver
8 months ago
Thank you for your kind and encouraging feedback. We are delighted to hear that your Travel Director and Coach Driver contributed so positively to your experience, going above and beyond to make it truly memorable.
It is also gratifying to know that the accommodation and trip options met your expectations. Your comments have been shared with the team as a valued affirmation of their professionalism and dedication.
Tebo
Costsaver
8 months ago
We appreciate you taking the time to share your ratings with us.
It was a great experience, I have been recommending to friends who are interested in traveling abroad to consider CS.
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Kim Devereux
Costsaver
8 months ago
Thank you for sharing your feedback on the Imperial Highlights tour. We're pleased you found the hotel accommodations satisfactory for your needs and enjoyed the included breakfasts. We appreciate you sharing your experience with the activities. We're also thrilled to hear such positive comments about the on The Road Team. We'll be sure to pass along your compliments.
Thanks again for choosing Costsaver.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Lasting travel memories don’t have to cost the earth. Our value tours cover all the essentials, while providing you the building blocks to tailor your dream holiday.
With quality transport, accommodation, city tours and plenty of meals included, you’re then able to tailor your trip with our selection of hand-crafted Optional Experiences – or simply uncover each destination your way.
That’s the Costsaver way.