Costsaver Reviews

We are so pleased to read about your excellent experience. It's great to know that you found everything to your liking. Thank you for being our guest.

We are thrilled to learn that you had such a fantastic trip. It's wonderful to know that the planning and the professionalism of our team, particularly the Coach Driver and Travel Director, contributed to a positive experience for you. We are so pleased that you would recommend us and that you are already looking forward to your next adventure with us.

Thank you very much for travelling with us and for sharing your honest feedback. We are pleased to hear that you enjoyed the itinerary and that you found the city tour guide in Derry to be fantastic. We are, however, very sorry to learn of your disappointment with the standards of some of the hotels. Cleanliness is of the utmost importance, and we regret that the conditions you describe did not meet expectations. Your feedback will be shared with our Operations team so that we can follow up with the properties concerned and reinforce the standards we require for our guests. We also note your comments regarding the Travel Director. While we are glad that the tour itself was managed as expected, we understand your disappointment that the level of engagement felt minimal. We will ensure this feedback is passed on so that it may be addressed. Thank you again for your observations and for travelling with us. We sincerely hope that, despite the challenges, you were able to take away some memorable experiences from your journey.

Thank you for your feedback. We're delighted to hear that you and your group of seven enjoyed your experience. We appreciate you taking the time to share your thoughts.

Thank you very much for travelling with us and for taking the time to share your experience. We are pleased to hear that you found your Travel Director to be great, but we are sorry to learn of your disappointment with other aspects of your trip. We regret the service you encountered from the hotel front desk staff in Athens, as this is not the level of hospitality we would wish for our guests. Most importantly, we sincerely apologise for the cancellation of the cruise element of your holiday at such short notice. We understand that this was a key reason for booking your trip, and we recognise the disappointment this caused. We value your feedback and will ensure it is shared with the relevant teams so that we can learn from your experience. While we regret that this journey did not meet your expectations, we thank you for choosing to travel with us.

Thank you very much for travelling with us and for taking the time to share your detailed feedback. We are pleased to hear that you found your Travel Director, and the Coach Drivers excellent, and we will be sure to share your kind words with them. We are, however, very sorry to learn of your disappointment regarding the cancellation of the cruise element of your tour. We completely understand how frustrating it must have been, particularly as this was the highlight of your trip, and we regret the impact this had on your overall experience. We also regret to hear of the concerns you raised regarding the hotel location and that this did not meet your expectations. We note your comment about having reached out previously but not receiving a reply. We have not received your email, and we encourage you to contact our Guest Relations Department directly at globalguestrelations@ttc.com so that your case may be reviewed in full. Please include all relevant information so that we can investigate and respond appropriately, including the matter of port tax fees. We truly value your feedback and thank you for bringing these matters to our attention. While we regret the disappointment caused, we appreciate that you chose to travel with us and hope to have the opportunity to restore your confidence in the future.

Thank you for your positive feedback. We are delighted to hear that you had such a great experience with us. We appreciate you taking the time to share your thoughts.

That's fantastic to hear. We are so pleased you enjoyed your experience with Best of the West and that you found it to be great value. It's wonderful that you had such a positive experience with your Travel Director. Thank you for travelling with Costsaver.

We are very glad to hear you enjoyed the itinerary for the Best of the West tour. We appreciate you taking the time to share your feedback.