Costsaver Reviews

Thank you for sharing your feedback and for choosing to travel with Costsaver. We’re pleased to hear that you found your Travel Director and team to be professional and experienced, and that you enjoyed many aspects of your journey. At the same time, we’re sorry to learn that you felt the pace of the tour was faster than expected and that the time spent on the road made the days feel tiring. We understand how important comfort and rest are during a guided vacation, and your observations about the coach facilities and hotel standards have been noted. Please be assured that your comments have been shared with our Operations Team so they can review the pacing and accommodation arrangements for this itinerary. Feedback such as yours helps us to make continuous improvements to our tours. We truly appreciate you travelling with us and hope we will have the pleasure of welcoming you on another journey in the future, one that feels more balanced and comfortable throughout.

Thank you for travelling with Costsaver and for taking the time to share your feedback. We’re very sorry to hear that changes to the itinerary meant you were unable to visit some of the planned sites with the group, particularly the Vatican and the Colosseum. We understand how disappointing this must have been, especially as you had already purchased your own tickets in anticipation of joining those visits. While on rare occasions adjustments may be necessary due to availability or operational reasons, we do our best to minimise any disruption to our guests’ experience. Your comments have been shared with our Operations Team so they can review the circumstances and take steps to help prevent similar situations in future. We sincerely appreciate your understanding and the opportunity to reflect on your experience. Thank you once again for travelling with us, and we hope to welcome you on another Costsaver vacation.

We appreciate you taking the time to share your thoughts. It's great to hear that your experience was overall positive.

Thank you for sharing your feedback. We are pleased to hear you enjoyed the Jewels of Italy tour and that you found the tour guides informative and understand your disappointment regarding the accommodation. We appreciate you bringing this to our attention, we have shared your feedback with our partnership team.

Thank you for your feedback. It's wonderful to hear that your experience with our tour director was so positive. We're thrilled that your expectations were exceeded and that you found the pre-trip communication helpful. We appreciate you taking the time to share your thoughts.

Thank you for taking the time to share your positive experience with Majestic Scotland. It's wonderful to hear that you enjoyed the hotels in Glasgow, the Highlands, and Edinburgh. We appreciate your feedback.

Thank you for travelling with us and for taking the time to share your feedback. We’re very sorry to hear that your recent tour did not meet your expectations and that you felt the experience did not reflect what was described in the brochure. We completely understand how disappointing it must have been to find that certain elements, such as the cruise and transfers, were not as you anticipated. Please be assured that we take such concerns very seriously. Your comments regarding the itinerary, hotel standards and included meals have been shared with our operations and product teams for a thorough review to ensure that all tour details are clearly communicated and accurately represented. We truly regret that your experience left you feeling dissatisfied and disappointed, as this is certainly not the impression we wish to leave with our guests. Thank you once again for bringing your concerns to our attention. Your feedback is invaluable in helping us improve, and we hope we may have the opportunity to restore your confidence in us in the future.

Thank you for travelling with us and for taking the time to share your kind words. We’re delighted to hear that you had such a positive experience on tour and that both your Travel Director and Coach Driver made such a great impression. It’s wonderful to know that you felt well cared for and informed throughout your journey, and that the thoughtful touches from your Tour Director added a personal and memorable element to your trip. Our teams take great pride in creating meaningful experiences for our guests, so your feedback will be very much appreciated. Thank you once again for choosing to explore with us. We hope to have the pleasure of welcoming you on another adventure in the future.

We are so pleased to hear that you found the tour well-organised and enjoyed the option of choosing extra activities. It's wonderful that you appreciated the fantastic service from our Coach Drivers and Travel Director. Thank you for taking the time to share your feedback.