Costsaver Reviews

Thank you very much for travelling with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed the tour, the knowledgeable guidance from your Travel Director and the opportunity to visit the outstanding National Parks. It is wonderful to know that the timing and pace of the tour suited you and allowed you to experience so much without the need for long hikes. We are pleased that the majority of the hotels and included meals met your expectations. We are, however, very sorry to hear about the issues you experienced at the Super 8 by Wyndham Page Lake Powell and the Baymont by Wyndham in Denver. Your feedback regarding room conditions and booking difficulties has been shared with our Operations team and the hotels to ensure these matters are addressed for future guests. Overall, we are thrilled that you had a thoroughly enjoyable holiday and that so much of the itinerary met your expectations. Thank you for your kind recommendation; it means a great deal to us.

We're delighted to hear that you found the Japan Discovery itinerary met your expectations for cultural immersion during your travels. It's fantastic that you had such a positive experience. Thank you for being our guest.

Thank you for your feedback. We are so glad you enjoyed your tour. It's wonderful to hear that you had a great time and that the Travel Director and Coach Drivers contributed to a smooth journey. We appreciate you taking the time to share your positive experience. Thank you for being our guest.

We are so pleased to hear that you had such a wonderful trip. It's fantastic that you enjoyed the tours and connected with other travellers. Thank you for being our guest.

It's wonderful to hear you had such an amazing experience. We're thrilled that you have such fond memories of your trip and that the Travel Director and Coach Driver contributed to making it even better. We appreciate you sharing your positive feedback.

Thank you for travelling with us and for taking the time to share your detailed feedback about your recent tour. We are pleased to hear that you enjoyed visiting the various destinations, appreciated the local guides and found the coach to be comfortable and well maintained. It is also lovely to know that you found our drivers to be excellent, safe, courteous and friendly. While we appreciate your feedback regarding your Travel Director, we have also received very positive comments from other guests on this tour. We are sorry to learn, however, that your personal experience did not meet your expectations and that you found certain aspects of the tour leadership disappointing. Your comments have been noted and will be shared with our Management Team for review. We are also very sorry to hear about the bed bug incident you mentioned. No other guests have reported a similar issue, but we have informed the hotel so that they may conduct a thorough investigation. Thank you once again for sharing your observations. We appreciate the time you have taken to provide such detailed feedback and value the opportunity to address your concerns. We hope that despite these issues, you were still able to enjoy the beauty and cultural richness of the countries you visited.

We are so pleased to hear that you and your daughter enjoyed the tour of Britain and Ireland, and that you were able to see so many of the key spots. We appreciate you sharing your thoughts on how we can improve the experience, and we are glad that you found the options at each location to be great. It's wonderful that you now have a better idea of which places you'd like to revisit.

That's fantastic to hear. We are so glad you had such a wonderful experience. It's great that the team made your trip so enjoyable and appreciate you taking the time to share your positive feedback.

We appreciate you sharing your thoughts on your experience with Highlights of Scandinavia. It is great to know you found value in your experience. Thank you for sharing your feedback and being our guest.

Thank you very much for travelling with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed your tour and that your Travel Director did such an excellent job organising, entertaining and guiding your group. Managing a large group can certainly be challenging, and it is wonderful to hear that her professionalism and warmth made a positive impact on your experience. We are also pleased to hear that you found the people you encountered during the tour to be kind and helpful. We do, however, take note of your comments regarding some confusion about the optional add-ons. Clear communication is very important to us, and we will review this to ensure future guests have a better understanding of what is included in their tour. Thank you again for sharing your thoughts. We are thrilled that your overall experience was enjoyable and hope to welcome you on another tour in the future.