How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Costsaver Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 20,645 reviews

Edward Cisneros

Feefo Verified

USA

8 months ago

What Edward Cisneros said about Costsaver:

Our tour director was great and she was knowledgeable about the business

Yes

Product reviews

Date of purchase: 04/10/2025

Trusted Customer

Feefo Verified

8 months ago

Fantastic trip

You get what you pay for. It was a fantastic experience! I wish our travel agent had told us that 5 miles outside of a major European city could take 45 minutes to get to. Would I use cost savers...

Product reviews

Date of purchase: 05/10/2025

Trusted Customer

Feefo Verified

8 months ago

Excellent tour director

Kim Devereux

Costsaver

8 months ago

We're delighted to hear you had such a positive experience. It's fantastic to know you appreciated the Travel Director.

Date of purchase: 04/10/2025

Marilyn Mills

Feefo Verified

AUS

8 months ago

What Marilyn Mills said about Costsaver:

Star *personal info removed by Feefo*

Very professional and *personal info removed by Feefo* was exceptional

Product reviews

Date of purchase: 03/10/2025

Trusted Customer

Feefo Verified

8 months ago

Safe, interesting, entertaining

Our travel director, *personal info removed by Feefo* , and our driver, *personal info removed by Feefo* , were both exceptional professionals who made our trip safe, comfortable, and interesting....

Product reviews

Kim Devereux

Costsaver

8 months ago

We appreciate you taking the time to share your feedback. It's great to hear that you found the coach comfortable and felt safe during your trip. We're also pleased that you enjoyed the itinerary and the opportunity to explore the cities and countryside. We understand your disappointment regarding the additional costs for certain experiences. Thank you for your valuable comments.

Date of purchase: 26/09/2025

Kylie Wendell

Feefo Verified

AUS

8 months ago

What Kylie Wendell said about Costsaver:

Trip of a lifetime

Great value but Optional Experiences are essential to a fulfilling experience.

Product reviews

Date of purchase: 24/09/2025

Trusted Customer

Feefo Verified

8 months ago

Tour director and Safe driver have exceeded my expectations.

We were so lucky to have such an experience and knowledgeable tour director. He is very organised, kept us all well informed throughout the whole journey. Eventhough we were travelling for many hours...

Product reviews

Date of purchase: 27/09/2025

Cecil Croucher

Feefo Verified

NZL

8 months ago

What Cecil Croucher said about Costsaver:

Great experience

Our guide *personal info removed by Feefo* went out of her way to help us re stolen handbag with passport etc. yet she still gave the restb of the group her full sttention.

Kim Devereux

Costsaver

8 months ago

We appreciate you taking the time to share your positive experience. It's fantastic to hear that the Travel Director made such a helpful impact during your time with us.

Date of purchase: 04/10/2025

Tracy L

Feefo Verified

AUS

8 months ago

What Tracy L said about Costsaver:

Highly recommend the Costsaver Iberian Explorer trip around *personal info removed by Feefo* as your Tour Director and *personal info removed by Feefo* as Coach Driver then you’re in the best care...

Product reviews