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Brdy Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 325 reviews

Trusted Customer

Feefo Verified

1 year ago

Po prostu działa. Parametry jak w ofercie. Wszystkie mity o wadach internetu satelitarnego legły w gruzach.

Elise

Brdy

1 year ago

Dziękuję za recenzję. Cieszymy się, że jesteś zadowolony z usługi!

John Henderson

Feefo Verified

Linross

1 year ago

What John Henderson said about Brdy:

Brdy review

The installer was very efficient although he was unable tp activate the system and it had to be done remotely some time later. I was to receive a phone call, but eventually an email was received....

Elise

Brdy

1 year ago

Thank you for your detailed feedback. We apologise for any inconvenience you experienced during the installation process. While we're glad to hear the installer was efficient, we understand your frustration with the challenges that arose and the compartmentalization of the service. We will review the situation to ensure better communication and smoother coordination between our team members in the future. Thank you again for sharing your thoughts, and we appreciate your patience and understanding. If there's anything more we can do, please don’t hesitate to reach out.

Wojciech Eikman

Feefo Verified

Skrzeszewo

1 year ago

What Wojciech Eikman said about Brdy:

Natychmiastowa oferta serwisantów.Wybrany serwisant sprawnie zamontował i skonfigurował internet satelitarny

Elise

Brdy

1 year ago

Dziękujemy za miłą recenzję, cieszymy się, że jesteś zadowolony z usługi.

Trusted Customer

Feefo Verified

1 year ago

Recommended service

Good signal in all weather types. Great customer service

Elise

Brdy

1 year ago

Thank you for your kind review. Best regards

Trusted Customer

Feefo Verified

1 year ago

I would recommend Brdy to people in remote locations without fibre

The person I spoke to was well informed and able to give me the information required. He was very pleasant and helpful There was a bit of a problem with the installation appointment I think...

Elise

Brdy

1 year ago

Hello, Thank you for kindly leaving us a review. We're glad that your experience so far has been pleasant. Best regards

Trusted Customer

Feefo Verified

1 year ago

Almost 5 Stars

It's good but can't give 5 stars still waiting for a copy of an invoice for the satellite installation after weeks of asking.

SKIDDAW HOUSE YHA

Feefo Verified

1 year ago

What SKIDDAW HOUSE YHA said about Brdy:

There were always people to talk to and everything happened on time. My only issue was, because I had no service without the dish, I needed to know beforehand when the engineer was coming and I only...

Elise

Brdy

1 year ago

Hello, Thank you for your valuable feedback. We will be sure to pass it onto our installation partners! Best regards

Elemental Beings Ltd

Feefo Verified

Mid Argyll

1 year ago

What Elemental Beings Ltd said about Brdy:

Hello Starlink!

all good, friendly and efficient!

Elise

Brdy

1 year ago

Thank you for your review!

Trusted Customer

Feefo Verified

1 year ago

All's well that ends well!

The outcome, eventually, of an upgraded satellite broadband service is good and a vast improvement on previous - five times download and three times upload - and at a 50% reduction in subscription...

Elise

Brdy

1 year ago

Thank you for your honest feedback! We're glad to hear the upgraded service is delivering strong results and that you were able to benefit from the R100 programme. We understand the installation process was challenging, and we're sorry for the frustration. It's great to hear our Sales Advisor helped resolve the issues, and we’ll continue working to improve our communication and overall service experience going forward. Best regards

Trusted Customer

Feefo Verified

1 year ago