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Brdy Reviews | Customer Service Reviews for https://www.feefo.com/reviews/bigblu-operations-limited | Feefo

Displaying all 312 reviews

Core Comms Ltd

Manchester

29 days ago

Date of purchase: 04/07/2025

What Core Comms Ltd said about Brdy:

Excellent Service

Very good support throughout the ordering and commissioning process.

Customer Service

Brdy

6 days ago

Thank you so much for your kind feedback! We're delighted to hear that you had a positive experience with our support during the ordering and commissioning process. Best regards, Brdy Telecom

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Markus

Magdeburg

2 months ago

Date of purchase: 12/05/2025

What Markus said about Brdy:

Schlechter Service

Der Service konnt mir nicht helfen. Der Router ist physikalish defekt. Nach einem Monat ging das Modem aus, und startet dann auch nicht mehr. Ich muss dann ein Tag warten bis er wieder angeht. Der...

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Customer Service

Brdy

6 days ago

Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Sie Probleme mit dem Dienst hatten. Unser technisches Team hat den Fall geprüft und bestätigt, dass der Dienst auf unserer Seite ordnungsgemäß funktioniert. Sollten weiterhin Probleme bestehen, zögern Sie bitte nicht, uns per E-Mail zu kontaktieren, damit wir der Sache weiter nachgehen und alles so schnell wie möglich für Sie klären können. Mit freundlichen Grüßen Brdy Telecom

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Trusted Customer

1 month ago

Date of purchase: 13/06/2025

We are satisfied of your support and sevice received

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Trusted Customer

1 month ago

Date of purchase: 12/06/2025

Swietny internet

Swietna obsluga i bardzo profesjonalna pomoc w instalacji. Przemily technik!

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Trusted Customer

2 months ago

Date of purchase: 02/06/2025

działa jak należy,polecam

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Trusted Customer

1 year ago

Date of purchase: 17/06/2024

System failed for 2nd time in 11 months

Contract signed. The equipment arrived. The engineer's date was set. No survey was done beforehand. No promised messages to confirm when they would arrive. Installed, and the transceiver unit was...

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Elise

Brdy

1 year ago

Hello, Thank you for your feedback. We sincerely apologise for the issues you faced with our service. Your experience did not meet our standards, and we regret the frustration this caused. We’re aware that Patrick has been in touch and will monitor your service for the next 24 hours. Your satisfaction is our priority, and we're here to support you until all issues are resolved. Thank you for giving us the chance to address these concerns. We are committed to making this right and hope to regain your trust. Warm regards

Trusted Customer

8 months ago

Now giving me 5mbps download. This is meant to be a minimum of 30mbps download to comply with the r100 voucher scheme. I would have been better sticking with the 4g solution I had which would have been consistent and unlimited. No support at weekends so no way to prove this is intentionally downgraded or another faulty router.

Janet Donovan-mendy

Brdy

2 months ago

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Trusted Customer

3 months ago

Date of purchase: 23/04/2025

Problem with activating internet

I couldn contact with the service by the phone. Mislieaing informations on Whats Up

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Trusted Customer

3 months ago

Date of purchase: 30/04/2025

Everything OK

timely and accurate

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Trusted Customer

4 months ago

Date of purchase: 01/02/2025

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Trusted Customer

4 months ago

Date of purchase: 14/03/2025

Non existent communication

Non existent communication.

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About Brdy

We are dedicated to connecting you with high-speed, dependable wireless broadband, no matter where you are. Experience faster speeds and exceptional customer service with Brdy.

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Coliemore House, Coliemore Road, Dalkey, Dublin, County Dublin, A96 A8D5, Ireland