Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Certainly Wood

Zobrazení všech 12,685 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Efficient from start to finish, ie ordering to delivery.

Recenze produktu

Hayleigh

Certainly Wood

1 year ago

Thank you for the wonderful feedback! We’re delighted that our wood has made such a positive impact. Quality and consistency are our priorities, and it’s always rewarding to know our customers see it too! You might enjoy our Fire Club membership too—it’s a fantastic way to keep stocked up and get exclusive perks as well! You can find more information about our Fire Club membership here: https://www.certainlywood.co.uk/pages/membership Best wishes, Hayleigh

Datum nákupu: 25/05/2025

Terry Bevan

Ověřeno Feefo

1 year ago

Co říká Terry Bevan o Certainly Wood:

On time. Good dry product ready for next winter.

Hayleigh

Certainly Wood

1 year ago

Thank you for the lovely feedback, Terry! We're thrilled to hear you're pleased with the quality of our wood. We aim for nothing but the best, and it's great to know we're meeting expectations. We look forward to assisting you again in future. Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 18/05/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

all round exellent

Hayleigh

Certainly Wood

1 year ago

Thanks so much for your wonderful feedback! It makes our day hearing about how much our customers love our kiln dried logs, Flamers natural firelighters and the great service they’ve received from our team. We have passed on your review to our team and look forward to assisting you in future. Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 21/05/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Delivered and left where suited me. Great service

Recenze produktu

Datum nákupu: 11/05/2025

Huw Robson

Ověřeno Feefo

Cheddar

1 year ago

Co říká Huw Robson o Certainly Wood:

Broadly great product, delivery made harder by LWB truck sent (but driver g

Certainly Wood always helpful and if small mistakes happen are quick to correct. Delivery is usually excellent but despite our note on the order, Palletlines (or whoever) did send an unhelpfully...

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Hayleigh

Certainly Wood

1 year ago

Thank you for your wonderful review, Huw. We are thrilled that you found our customer service to be helpful and quick. Our team works hard to deliver excellent service, and it’s wonderful to know it’s appreciated. We apologise that your most recent delivery was not up to its usual standard. The couriers try very hard to accommodate the delivery instructions left by customers but it does appear that this was missed on this occasion. I will pass this on to Palletline for future reference and will also pass on your lovely comments about their brilliant driver. We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Recenze produktu

Hayleigh

Certainly Wood

1 year ago

Thank you for your lovely feedback, Huw. We are delighted to hear that you are happy with your kiln dried logs and they are the right fit for your kitchen range. We appreciate that our bulk bag return scheme coming to an end was sad but we we thought about it in great detail and it was no longer working effectively. You can find all the reasons behind the end to this scheme here: https://www.certainlywood.co.uk/blogs/news/why-are-we-removing-our-return-your-empty-bulk-bag-service

Datum nákupu: 14/05/2025

Eric Hindley

Ověřeno Feefo

Warrington

1 year ago

Co říká Eric Hindley o Certainly Wood:

Wouldn't buy anywhere else

First Class communications and pleasant to deal with.

Recenze produktu

Hayleigh

Certainly Wood

1 year ago

We love hearing how pleased you are with our kiln dried wood, Eric! We aim for nothing but the best, and it's great to know we're meeting expectations. We also love that you are enjoying being a Fire Club member! Feel free to keep us updated on how the membership works out for you throughout the year. Thank you for taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Datum nákupu: 19/05/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Happy with the service.

Efficient and polite

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your kind words and 5 star review! Our team works hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded. We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 20/05/2025

Ian Robertson

Ověřeno Feefo

Borehamwood

1 year ago

Co říká Ian Robertson o Certainly Wood:

Easy choice

Easy to select and order what I wanted. Choice of delivery dates was a bonus!

Recenze produktu

Datum nákupu: 20/05/2025

John Thompson

Ověřeno Feefo

1 year ago

Co říká John Thompson o Certainly Wood:

Impeccable

Hayleigh

Certainly Wood

1 year ago

Your feedback made our day, John! We work hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded. Thank you for taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 19/05/2025

SteveG

Ověřeno Feefo

Halesowen

1 year ago

Co říká SteveG o Certainly Wood:

Excellent service and quick delivery.

Recenze produktu

Hayleigh

Certainly Wood

1 year ago

Thank you for your fantastic review, Steve! We are thrilled you love our Fire Kits! We’re delighted that our wood has made such a positive impact. Quality and consistency are our priorities, and it’s always rewarding to know our customers see it too! We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Datum nákupu: 18/05/2025

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Certainly Wood

Small Bulk Bag 25cmDalší recenze tohoto produktuProhlédnout si stránku výrobkuOrdering easy, delivery on time and without problems. Logs are of good quality. Positively a delight to stack!

Kiln Dried Logs In Bulk BagsDalší recenze tohoto produktuProhlédnout si stránku výrobku

Kiln Dried Logs In Bulk BagsDalší recenze tohoto produktuProhlédnout si stránku výrobkugreat service and very helpfull

Flamers 200Další recenze tohoto produktuProhlédnout si stránku výrobku

Extra Small Bulk Bag 25cmDalší recenze tohoto produktuProhlédnout si stránku výrobkuLogs were delivered on time and burn well. Additional items were also delivered and were of good value.

Kiln Dried Logs In Bulk BagsDalší recenze tohoto produktuProhlédnout si stránku výrobkuUsefully long (35cm) logs which work well in our kitchen range. Usually a good mix, low brash. Pity the big bags are no longer returnable. Still (importantly) for now UK sourced wood.

Plant a TreeDalší recenze tohoto produktuProhlédnout si stránku výrobkuAlways good to have trees planted - but better still if bulk bags were returnable/reused as it used to be (taking them to the recycling centre seems tragic).

MembershipDalší recenze tohoto produktuProhlédnout si stránku výrobkuUnmatchable service and first class supplies - just received 3 x bulk bags and not a cup full of brash from all three. I tried a number of suppliers before I found Certainly Wood and non of the in...Přečíst další

Firekit 1 boxDalší recenze tohoto produktuProhlédnout si stránku výrobkuReliable burns well and convenient size .A good starting point ,when used with other products, flamers., kindling .

Kiln Dried Beech Small CrateDalší recenze tohoto produktuProhlédnout si stránku výrobkuA great product...Quality wood with a fantastic smell! Delivered on time and easy to unpack and stack in our woodshed...Filled it exactly.

KindlingDalší recenze tohoto produktuProhlédnout si stránku výrobku

70 Bag Pallet Of Kiln Dried LogsDalší recenze tohoto produktuProhlédnout si stránku výrobku

Plant a TreeDalší recenze tohoto produktuProhlédnout si stránku výrobku

Firekit 3 boxDalší recenze tohoto produktuProhlédnout si stránku výrobkuThe logs were delivered quickly after purchase and came in 3 sturdy boxes. We have used the logs on the fire and they burn brilliantly. Burning hot and long into the night.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?