Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Certainly Wood

Zobrazení všech 12,684 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Curtious and helpful

Recenze produktu

Hayleigh

Certainly Wood

1 year ago

Thank you very much for your feedback and thank you for your time over email where we could discuss your latest delivery. We are thrilled that you are pleased with the service provided by our team. We work hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded. We appreciate your comments regarding the quality of your logs. I have passed them onto the production team and they have said that, as wood is a natural product, not all logs will look the same and we are confident that your logs will still burn just as well as previous orders you have received. Thank you for taking the time to leave your feedback and we look forward to assisting you again in future. Best wishes, Hayleigh

Datum nákupu: 28/05/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Good service

Recenze produktu

Hayleigh

Certainly Wood

1 year ago

Thank you very much for your feedback and thank you for your time over email where we could discuss your latest delivery. All our logs are kiln dried and woodworm cannot survive the high temperatures that are required for the kiln drying process so there is no issue of woodworm infesting your home. We appreciate your comments regarding the quality of your logs. I have passed them onto the team they have said that as wood is a natural product, not all logs will look the same and we are confident that your logs will still burn just as well as previous orders you have received. Thank you for taking the time to leave your feedback and we look forward to assisting you again in future. Best wishes, Hayleigh

Datum nákupu: 29/05/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Well worth it.

Superb service and faultless delivery.

Hayleigh

Certainly Wood

1 year ago

Thank you for the 5 star review! Your review is a great way to let us know we’re on track for making our customers smile! We really appreciate your kind words and for saying you would recommend us! I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 29/05/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Great little boxes!

Great service. Always so helpful.

Recenze produktu

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your 5 star review! It's great to hear you have found the right fit for your small log burner in our Fire Kit! It makes our day hearing about how much our customers love our products and the great service they’ve received from our team. We have passed on your review to our team and look forward to assisting you in future. Best wishes, Hayleigh

Datum nákupu: 29/05/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Certainly Wood

Great service

Hayleigh

Certainly Wood

1 year ago

Thank you for your wonderful review! We're delighted to hear you were happy with your purchase of our kiln dried logs. We appreciate your kind words! We work hard to deliver a smooth and pleasant experience, and it’s wonderful to know we succeeded. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 29/05/2025

Johnathan Hutchins

Ověřeno Feefo

Rugby Warwickshire

1 year ago

Co říká Johnathan Hutchins o Certainly Wood:

Great service and product

Always convenient delivery with helpful delivery driver.

Hayleigh

Certainly Wood

1 year ago

Thank you for the 5 star review, Johnathan! We're thrilled you had such a positive experience! We love hearing how happy our customers are with our wood and really appreciate hearing your feedback! Thank you for choosing us and for letting us know how we did and we look forward to assisting you again in future. Best wishes, Hayleigh

Johnathan Hutchins

1 year ago

No further comment necessary.

Recenze produktu

Datum nákupu: 27/05/2025

Vicky Rollason

Ověřeno Feefo

1 year ago

Co říká Vicky Rollason o Certainly Wood:

Very reliable and speedy delivery. Logs are excellent quality.

Hayleigh

Certainly Wood

1 year ago

Thank you so much for your wonderful 5 star review, Vicky! We're delighted to hear you were happy with your purchase and that it arrived quickly. We love hearing how happy our customers are with our wood! We aim for nothing but the best, and it's great to know we're meeting expectations. I've passed your comments onto the team, and we look forward to assisting you again in future. Best wishes, Hayleigh

Recenze produktu

Datum nákupu: 25/05/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Great experience all round

Great service, pleasant helpful staff. My delivery arrived on the morning it was booked to arrive. More than happy.

Hayleigh

Certainly Wood

1 year ago

Thank you for the 5 star review! Your review is a great way to let us know we’re on track for making our customers smile! Our team works hard to deliver excellent service, and it’s wonderful to know it’s appreciated. We appreciate you taking the time to give your feedback and look forward to assisting you again in the future. Best wishes, Hayleigh

Recenze produktu

Hayleigh

Certainly Wood

1 year ago

Thank you for your wonderful feedback. It's great to hear that you are happy with your delivery of our kiln dried logs and KindleFlamers natural firelighters on our new delivery system. We do not currently have a bag return scheme but it is worth noting that the bulk bags are 100% recyclable, but they are not accepted by all councils through the kerb side collections (some do not accept flexible plastics as of yet), so it is worth checking. Best wishes, Hayleigh

Datum nákupu: 12/05/2025

Důvěryhodný zákazník

Ověřeno Feefo

1 year ago

Kiln Dried Hardwood is an excellent product

The service received from Certainly Wood was up to their usual standard.

Recenze produktu

Datum nákupu: 21/05/2025

Jeremy

Ověřeno Feefo

Frome

1 year ago

Co říká Jeremy o Certainly Wood:

Great logs and excellent delievry service.

Excellent service and Palletline drivers, in our experience, have always been very helpful.

Recenze produktu

Hayleigh

Certainly Wood

1 year ago

We are so grateful for your 5 star review and continued loyalty, Jeremy! It makes our day hearing about how much our customers love our kiln dried logs and the "excellent" service they’ve received from our team. I will share this review with the team to let them know to keep up the amazing work and we look forward to assisting you in future. Best wishes, Hayleigh

Datum nákupu: 18/05/2025

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Certainly Wood

Flamers 24Další recenze tohoto produktuProhlédnout si stránku výrobku

Kiln Dried Logs In Bulk BagsDalší recenze tohoto produktuProhlédnout si stránku výrobkuFirst class quality - ready to burn logs. Delivery made right to the log store which made stacking very easy. Would recommend.

Firekit 5 boxDalší recenze tohoto produktuProhlédnout si stránku výrobkuGreat boxes for those of us with smaller log burners! The wood burns really well and the boxes have all you need to get started. Great buy!

Kiln Dried Logs In Bulk BagsDalší recenze tohoto produktuProhlédnout si stránku výrobku

Plant a TreeDalší recenze tohoto produktuProhlédnout si stránku výrobku

Kiln Dried Logs In Bulk BagsDalší recenze tohoto produktuProhlédnout si stránku výrobkuGreat value for money. Tidy presentation and convenient delivery option. A good product ready to use with excellent thermal benefits with clean burning resulting in low soot emissions.

KindlingDalší recenze tohoto produktuProhlédnout si stránku výrobku

Flamers 50Další recenze tohoto produktuProhlédnout si stránku výrobku

Extra Small Bulk Bag 25cmDalší recenze tohoto produktuProhlédnout si stránku výrobku

KindleFlamer 50 packDalší recenze tohoto produktuProhlédnout si stránku výrobku

Plant a TreeDalší recenze tohoto produktuProhlédnout si stránku výrobku

KindleFlamer 50 packDalší recenze tohoto produktuProhlédnout si stránku výrobkuLove these. Only one needed and no wood kindling, they light the fire straight away as long as you use smaller logs to start. There's no smell they are excellent.

Plant a TreeDalší recenze tohoto produktuProhlédnout si stránku výrobkuGreat idea to replenish woodland.

Kiln Dried Beech Small CrateDalší recenze tohoto produktuProhlédnout si stránku výrobkuHave used Certainly Wood for a number of years now the quality of their kiln dried hardwood remains excellent. I would recommend this product to anyone considering buying hardwood logs.

Kiln Dried Logs In Bulk BagsDalší recenze tohoto produktuProhlédnout si stránku výrobkuBought Certainly Wood logs many times. Brilliant.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?