Inspiring and empowering customers to read, learn, create and play
服務
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
過去一年 則評價
顯示全部269,282則評論
可信賴顧客
Feefo 驗證
9 months ago
It took longer to receive my order this time. It didnt seem as tho it was picked up till a week after I had ordered it. Then there was 2 items cancelled off my order as they were then out of stock...
閱讀更多
0
分享
可信賴顧客
Feefo 驗證
9 months ago
Great service, quick delivery
0
分享
SS
STEPHEN SMITH
Feefo 驗證
9 months ago
STEPHEN SMITH說了有關 The Works:
Good service, prompt delivery
0
分享
可信賴顧客
Feefo 驗證
9 months ago
Very good.
New shop new staff all very good.
0
分享
GG
Geoff Green
Feefo 驗證
GBR
9 months ago
Geoff Green說了有關 The Works:
Always excellent service.
I always receive great service from The Works, whether it be at my local shop, or online which is my usual method of ordering. There are so many fantastic items on offer all year round, my main...
閱讀更多
0
分享
可信賴顧客
Feefo 驗證
9 months ago
easy to follow web page
0
分享
可信賴顧客
Feefo 驗證
9 months ago
The works
Excellent value for money
0
分享
SB
Shirley Bailey
Feefo 驗證
GBR
9 months ago
Shirley Bailey說了有關 The Works:
Dont bother
Disgusting. My order was late i had a parcel missing the 1 box i did recieve was battered and the supervisor i spoke to regarding my parcel was rude .
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order arrived late with an item missing.
Our records show a refund has been issued.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
分享
可信賴顧客
Feefo 驗證
9 months ago
Poor service
Poor communication regarding delivery time and I explained that I still wanted the order. A week later I was given a refund and no emsil to let me know they had cancelled my order.
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
We are extremely sorry that your order was cancelled.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
分享
可信賴顧客
Feefo 驗證
9 months ago
Bad service
I placed an order with them and as I have used them often, expected my order within a week as normal.
Didn't hear anything so chased them up. They came back to say they had a problem then I had an...
閱讀更多
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was not delivered to you.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
