Inspiring and empowering customers to read, learn, create and play
服務
3.2
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過去一年 則評價
顯示全部269,282則評論
MF
Marina Firth
Feefo 驗證
GBR
8 months ago
Marina Firth說了有關 The Works:
Did not receive any of it
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可信賴顧客
Feefo 驗證
8 months ago
0
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可信賴顧客
Feefo 驗證
8 months ago
Always get good service ive stopped in their stores for years and I do the odd online shop too.
0
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SE
sadie exford
Feefo 驗證
GBR
8 months ago
sadie exford說了有關 The Works:
Shame
I ordered 6 books and only 1 arrived. Talking with customer services to get it resolved has been painful. Still waiting. It is a shame as the works offers very good value for money. But I won’t be...
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JJ
Jill Johnson
Feefo 驗證
8 months ago
0
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AH
Alison Hawkins
Feefo 驗證
GBR
8 months ago
Alison Hawkins說了有關 The Works:
Not the best
The parcel took longer than expected to be shipped. When received, one of the items had a broken box and half of the contents had spilled out into the packaging
0
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SH
samantha hardy
Feefo 驗證
GBR
8 months ago
samantha hardy說了有關 The Works:
Failed delivery twice
Customer services was good.
But delivery just didn't get delivered for two orders.
They both said out for delivery and didn't turn up so I contacted the works and both times each delivery was...
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LC
Lynette Cummings
Feefo 驗證
GBR
8 months ago
Lynette Cummings說了有關 The Works:
Brilliant service
Quick delivery
Good quality books and fantastic prices
Good choice in stock
Shop is always friendly and nice service
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可信賴顧客
Feefo 驗證
9 months ago
I ordered on line.
I had to wait a ridiculous 3 weeks for my books to arrive so I will not be buying from the Works again !!!
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
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可信賴顧客
Feefo 驗證
9 months ago
Good service at Reading store
The staff at The Works, Reading are always helpful. I collect my orders from that store and there is always plenty more craft stuff and stationary to stock up on when you visit the store.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
