Sephora Değerlendirmeler

Hello Thank you for reaching out to us with your concerns. We sincerely apologize for the significant delay in receiving your order and the frustration you've experienced with our customer service in resolving this matter. We have been in contact via email, and we want to assure you that we are actively working to resolve this for you. We appreciate your patience as we finalize the resolution. Please be assured that we are taking your feedback seriously to improve our processes and prevent similar situations from occurring in the future. Kind regards Sephora UK Customer Care

Hello Thank you for your feedback. We sincerely apologize that your items arrived in a marked and slightly dirty condition, and for the extended delay in processing your refund. This is certainly not the experience we want our customers to have. We will be following up with you directly via email shortly with a further update and to confirm the status of your refund. Thank you for bringing this to our attention. We value your business and are working to ensure a satisfactory resolution. Kind regards Sephora UK Customer Care