I loved it! The products are genuine and love the sales! The shipping is quick easy and no fuss :) I am currently highly recommending to all of my friends and family!
0
Paylaş
JR
JILL RILEY
Feefo Tarafından Doğrulanmış
GBR
15 days ago
JILL RILEY, Sephora hakkında ne dedi?:
Wow! Love it
Excellent service both in store and online. The loyalty discount means it's the most economical for my favourite brands. Instore staff are really helpful and not just pushing to sell. Best place for...
Devamını oku
0
Paylaş
FR
Freda
Feefo Tarafından Doğrulanmış
GBR
15 days ago
Freda, Sephora hakkında ne dedi?:
Good but could do better
Great products and variety, I have been on few times but have not found staff helpful in finding what I need or well informed about the products. I would give it 5 if someone helped and was...
Devamını oku
Shannon
Sephora
14 days ago
Hi,
Thank you for taking the time to share your feedback. We’re pleased to hear you enjoy our range of products and variety, but we’re sorry to hear that you haven’t felt supported by our team when looking for products or advice.
We understand how important it is to feel listened to and receive helpful, knowledgeable guidance when shopping with us. This certainly isn’t the experience we want for our customers.
We’ve now emailed you to gather some further information about your visits, so we can better understand your experience and share your feedback with the relevant team.
We hope to hear from you soon and have the opportunity to support you further.
Warm regards,
Customer Care
0
Paylaş
LL
Louise Line
Feefo Tarafından Doğrulanmış
GBR
15 days ago
Louise Line, Sephora hakkında ne dedi?:
Great service fast delivery very happy x
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
15 days ago
Good value Living Proof hair products
Great service
0
Paylaş
LM
Laura Muchino
Feefo Tarafından Doğrulanmış
ARG
16 days ago
Laura Muchino, Sephora hakkında ne dedi?:
My favourite beauty shop
I’ve used the online shopping service and it’s a very convenient experience. The stock and price information is clear. The delivery service is excellent. Although the prices are higher than some of...
Devamını oku
0
Paylaş
YV
Yvonne
Feefo Tarafından Doğrulanmış
GBR
17 days ago
Yvonne, Sephora hakkında ne dedi?:
E-voucher fail!
Ordered online for an e-voucher and nothing has arrived for over 3 weeks!
Can’t get hold of customer services either!
Rebecca
Sephora
15 days ago
Hello,
We sincerely apologize for the delay in receiving your e-voucher and the difficulty you experienced reaching our customer care team.
Please note that PDF gift cards need to be downloaded directly from the purchaser's online account. For your convenience, our customer care team has also just forwarded a fresh copy of the voucher directly to your email address.
If you need any further assistance, please let us know.
Kind regards
Sephora UK Customer Care
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
17 days ago
Very happy
Huge range of products online. Easy to order. Good loyalty scheme.Prompt delivery. Well packaged. Very happy.
0
Paylaş
Güvenilir Müşteri
Feefo Tarafından Doğrulanmış
17 days ago
Excellent customer service
Excellent customer service. The delivery driver put my parcel outside the wrong house and I was unable to locate it. I messaged Sephora and they had no hesitation in resending the parcel. I will...
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
Bizimle çalışan işletmeler adına bağımsız olarak geri bildirim topluyoruz. Platformumuz yalnızca doğrulanmış alıcılara ulaşır. Böylece gerçek müşterilere ait değerlendirmeler okuduğunuzdan emin olabilirsiniz.
Yalnızca satın alma kanıtı olan müşteriler Feefo değerlendirmesi yapabilir. Bunu, işlemlerinden hemen sonra alıcılara ulaşarak sağlıyoruz.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
Değerlendirmelerin gerçek müşterilerden geldiğini, bunları bir satış veya işlemle eşleştirerek doğrularız. İnsanlar yalnızca işletmeden satın aldıktan sonra değerlendirme yapmaya davet edilir.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.