Good Afternoon,
Many thanks for your feedback. I can see you have been corresponding with customer services regarding your delivery and I can only offer my sincere apologies again for the delivery issue. As mentioned in our e-mail, we are constantly reviewing our couriers service and this has been passed on for investigation. Kind Regards, Kirsty
Still awaiting delivery so no order hard therefore to rate
Kirsty
Hot Diamonds
3 years ago
Good Afternoon,
Thank you for your feedback. I can see you have been in touch with customer services and a replacement order has now been delivered. My sincere apologies you experienced a delivery delay, I hope you love your new jewellery despite this delay! Kind Regards, Kirsty
Years ago my husband bought me a couple of pieces of Hot Diamonds jewellery, and I still have those. But when I saw the discount offer on an MSE email I just had to take a look. I fell in love with a...
Outer plastic all torn, box was severely damaged and the gift bag had a hole in it!
Kirsty
Hot Diamonds
3 years ago
Good Afternoon
Thank you for your feedback. I am so sorry your gift packaging was damaged, this is disappointing to hear. I have organised for a new box and gift bag to be sent out for you today. Kind Regards, Kirsty
Brian Swindle พูดเกี่ยวกับ Hot Diamonds ว่าอย่างไร:
Poor haven't received them
Kirsty
Hot Diamonds
3 years ago
Good Afternoon,
Thank you for your feedback. Many apologies you have experienced a delay with your delivery. I can see you have been in touch with customer services and we are sending out a replacement order today. I hope you love your order despite this delay! Kind Regards, Kirsty