Easy website, quick delivery, lovely packaging which makes gift look fabulous, nice jewelry. Used the moneysavingexpert offer codes which made it good value.
I have recently purchased two items, both are of a high standard with very good customer service. I was advised of every stage from receipt of order to despatch. Excellent.
I have not received the items yet. I phoned on Monday and was advised that they hadn'teven been dispatched. I gaunt even been sent an email with a tracking number and had to ask for it. I have...
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Kirsty
Hot Diamonds
3 years ago
Good Afternoon,
Many thanks for your feedback. My sincere apologies you have experienced a delay with your delivery and a dispatch e-mail wasn't received. I can see you have been in touch with customer services and a replacement order has been processed. Many apologies again for any inconvenience caused. Kind Regards, Kirsty