Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

ExoticDirect Recensioner

Visar alla 1,993 omdömen

Mr Alan Jones

Feefo-verifierat

2 years ago

Vad Mr Alan Jones sa om ExoticDirect:

Excellent insurance

Catherine

ExoticDirect

2 years ago

Hi Alan, Thanks for the five star feedback, were glad your happy with the insurance. Kind regards The exotic direct team

Betrodd kund

Feefo-verifierat

2 years ago

Fantastic seller and trusted site

Fantastic service and seller. Delivery fast, and all items arrived on time.

Catherine

ExoticDirect

2 years ago

Hi Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic direct team

Mrs Lynette J Partington

Feefo-verifierat

Bolton Lancashire

2 years ago

Vad Mrs Lynette J Partington sa om ExoticDirect:

Thankfully had no need to request any help with vet fees as he beeb healt😇

Policy reasonable yearly amount which covers vet bills, **

Catherine

ExoticDirect

2 years ago

Hi Lynette, Thanks for the great feedback on our cover, we spent a lot of time developing a policy to suit both the owner and pet! Kind regards The Exotic Direct Team

Betrodd kund

Feefo-verifierat

2 years ago

Good value for money

Very simple to set up, but lacked some details of what certain policy points meant.

Catherine

ExoticDirect

2 years ago

Hi Thanks for taking the time to leave feedback, much appreciated. Please give us a call on 0345 982 5505 or email us at enquiries@exoticdirect.co.uk and we can go over any questions you may have on the policy. We are open Monday to Friday from 9am to 5pm. Kind regards The Exotic Direct Team

Betrodd kund

Feefo-verifierat

2 years ago

Best insurance for chinchillas

Catherine

ExoticDirect

2 years ago

Hi Thanks for taking the time to leave feedback, much appreciated. Kind regards The Exotic Direct Team

Betrodd kund

Feefo-verifierat

2 years ago

Adequate so far.

Adequate service it seems.

Catherine

ExoticDirect

2 years ago

Hi Thanks for the five star feedback, it means a lot. Kind regards The Exotic Direct Team

Mr Kirk Yates

Feefo-verifierat

Lancashire

2 years ago

Vad Mr Kirk Yates sa om ExoticDirect:

I have never done an insurance policy before and when it came to making one for Charlie there was points where I struggled and they helped me so thank you.

Catherine

ExoticDirect

2 years ago

Hi Kirk, Thanks for taking the time to leave feedback for us. We're glad to have been able to help get Charlie protected, If you need anything else please let us know, we are happy to help. Kind regards The Exotic Direct Team

Miss Dawn Harris

Feefo-verifierat

2 years ago

Vad Miss Dawn Harris sa om ExoticDirect:

Very good service.

I was very pleased how exotic direct settled my claim.

Catherine

ExoticDirect

2 years ago

Hi Dawn, Thanks for leaving us feedback, we're pleased to hear you found the service so helpful. Kind regards The Exotic Direct Team

Mrs Siobhan Daniels

Feefo-verifierat

Calne

2 years ago

Vad Mrs Siobhan Daniels sa om ExoticDirect:

A company that cares

Efficient and compassionate company, unfortunately my bird passed away. The claim I made for her treatment was seamless, and I also received a lovely card with forget-me-not seeds.

Catherine

ExoticDirect

2 years ago

Hi Siobhan, Please accept our condolences on your loss. Thank you for your feedback, We are glad we could help make this stressful time easier and smoother for you. Kind Regards The Exotic Direct Team.

Mr Ryan Lee

Feefo-verifierat

2 years ago

Vad Mr Ryan Lee sa om ExoticDirect:

Easy to deal with. Hassle free claim and quick to be paid.

Gemma Medhurst

ExoticDirect

2 years ago

Thanks for the great feedback on our claims service, our claims team appreciate it.

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