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Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

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Omdömen för ExoticDirect | Kundtjänstomdömen för https://www.feefo.com/reviews/exotic-direct | Feefo

Visar alla 1,925 omdömen

Miss Laura Keepins

Brackla

13 days ago

Köpdatum: 17/07/2025

Vad Miss Laura Keepins sa om ExoticDirect:

Extremely easy renewal never had to phone for help Dudette is all good thank you

Angel

ExoticDirect

7 days ago

Good afternoon, Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this. Kind regards Exotic Direct Team

Se fullständigt kundomdöme

Betrodd kund

15 days ago

Köpdatum: 19/08/2025

Should be a set fee to pay upfront like other insurance companies. Would he

Lots of people i know use this company. Only down side is we have to find money upfront if bird ever needs a vet. Shouldn't have to worry and stress if bird ever needs a vet. Should be a set fee to...

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Angel

ExoticDirect

7 days ago

Good afternoon, Thank you for taking the time to leave us your thoughts. We are always open on feedback on improving our services to help our furry friends. We are currently working on processes to help clients further with vet fees as we know these can be unpredictable and expensive. We welcome any further feedback and value your business. Kind regards Exotic Direct Team

Se fullständigt kundomdöme

Betrodd kund

26 days ago

Köpdatum: 08/08/2025

Cost effective and reassuring to have.

Staff are polite and helpful and it’s not expensive (we have four rats so I was expecting high costs) to get good cover.

Eva

ExoticDirect

16 days ago

Hello, Thank you for taking the time to leave a positive review. We really appreciate it and are glad you were happy with our service! Kind regards Exotic Direct Team

Se fullständigt kundomdöme

Betrodd kund

27 days ago

Köpdatum: 05/08/2025

Would recommend

Easy purchase easy renewal not bad price

Eva

ExoticDirect

16 days ago

Hello, Thank you so much for taking the time to leave a positive review! Kind regards The Exotic Direct Team

Se fullständigt kundomdöme

Betrodd kund

1 month ago

Köpdatum: 30/07/2025

Kind and helpful

Didn’t take long to get a response about my claim I made. Answered the questions quickly I had after the claim. Very kind and friendly. Made the process easier, thank you.

Angel

ExoticDirect

29 days ago

Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards Exotic Direct Team

Se fullständigt kundomdöme

Mrs Angela James

Westcliff-on-Sea, Essex

1 month ago

Köpdatum: 30/07/2025

Angel

ExoticDirect

1 month ago

Good afternoon, Thanks for the five star feedback, it means a lot. Kind regards Exotic Direct Team

Se fullständigt kundomdöme

Mrs Cheryl Bullock

Glossop

1 month ago

Köpdatum: 24/07/2025

Vad Mrs Cheryl Bullock sa om ExoticDirect:

Amazing company, wouldn’t be without them.

Exotic direct are a great company, I’ve been with them for years now, I have my ferrets insured with them, one of my boys who I previously had insured with them was really poorly, and if I hadn’t had...

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Amy

ExoticDirect

1 month ago

Hello, Thanks for leaving us such positive feedback and we're really, really pleased to hear you found the service so helpful and the great feedback on your claims experience. Kind regards The Exotic Direct Team

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Mrs Carol A Phillips

DERBY

1 month ago

Köpdatum: 15/07/2025

Vad Mrs Carol A Phillips sa om ExoticDirect:

Straightforward and easy to deal with

Fast and efficient service, no hassle setting up an insurance plan for my new pet

Angel

ExoticDirect

1 month ago

Hello, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards Exotic Direct Team

Se fullständigt kundomdöme

Mrs Sandra Brandes

1 month ago

Köpdatum: 16/07/2025

Vad Mrs Sandra Brandes sa om ExoticDirect:

Easy to renew our pet for our two Congo African Greys. Would recommend to friends snd family etc

Angel

ExoticDirect

1 month ago

Hi there, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards Exotic Direct Team

Se fullständigt kundomdöme

Miss Carol Duncan

1 month ago

Köpdatum: 14/07/2025

Angel

ExoticDirect

1 month ago

Thanks for the five star feedback, it means a lot. Kind regards Exotic Direct Team

Se fullständigt kundomdöme

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Om ExoticDirect

Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.

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0345 340 4090

1-10 Summers Street, London, Greater London, EC1R 5BD, United Kingdom