Very easy to insure our birds and a little discount if using codes.
Catherine
ExoticDirect
18 days ago
Thanks for the five-star feedback, it means a lot.
0
Dela
Betrodd kund
Feefo-verifierat
23 days ago
Good
Only had to use once since I had it but was very good service
Catherine
ExoticDirect
18 days ago
Thank you for leaving a review, the team at ExoticDirect are glad to hear you’ve been pleased with the service.
0
Dela
Betrodd kund
Feefo-verifierat
1 month ago
good
I am still waiting to insure my 3 parrots and not getting anywhere I applied about a fortnight ago so very slow service. But sure I will be pleased once it is sorted. An update all my policies have...
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Kieran
ExoticDirect
1 month ago
Hi there, we are very sorry to hear about this, we have located your policy and will send you your documents as quickly as we can.
Betrodd kund
29 days ago
as soon as I recieve said documents I will update on here
0
Dela
Betrodd kund
Feefo-verifierat
1 month ago
Poor customer service
I paid for insurance for my 2 birds but i haven't received any correspondence to acknowledge my insurance, zero paper work not even an email.
Kieran
ExoticDirect
1 month ago
Hi there, we are sorry to hear about that, we have your policy number and will try to sort this as quickly as we can.
0
Dela
Betrodd kund
Feefo-verifierat
1 month ago
0
Dela
MP
Miss Jan Phillips
Feefo-verifierat
IMN
1 month ago
Vad Miss Jan Phillips sa om ExoticDirect:
Always helpful and friendly. Knowledgeable customer service people
Excellent service
0
Dela
MW
Miss Victoria White
Feefo-verifierat
1 month ago
0
Dela
Betrodd kund
Feefo-verifierat
1 month ago
0
Dela
Betrodd kund
Feefo-verifierat
1 month ago
Amazing service thanks would highly recommend
0
Dela
Betrodd kund
Feefo-verifierat
2 months ago
Fantastic to help
Fantastic insurance for my parrot and turtle anything g you need to know they there to help no problems at all
Kieran
ExoticDirect
1 month ago
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.
Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.