Hur samlas Feefo-omdömen in?

Vi samlar självständigt in feedback på uppdrag av de företag som samarbetar med oss. Vår plattform vänder sig endast till verifierade köpare, så du kan vara säker på att du läser omdömen från verkliga kunder.

Vem kan lämna ett Feefo-omdöme?

Bara kunder med inköpsbevis kan lämna ett Feefo-omdöme. Vi säkerställer detta genom att kontakta köparna direkt efter transaktionen.

Hur verifierar vi omdömen?

Vi kontrollerar att omdömena kommer från verkliga kunder genom att matcha dem med en försäljning eller transaktion. Kunderna erbjuds att lämna ett omdöme bara när de har köpt något från företaget.

Hur hanterar vi falska omdömen?

Feefo förhindrar att kunder lämnar falska omdömen, eftersom vi bara erbjuder verifierade köpare att lämna feedback.

ExoticDirect Recensioner

Visar alla 1,993 omdömen

Betrodd kund

Feefo-verifierat

2 years ago

Very good service

I needed to use you a few weeks back and had no trouble claming. Was very quick, very easy and got money back within a week. Very good service.

Catherine

ExoticDirect

2 years ago

Hi, Many thanks for the positive feedback on our claims, our aim is to make things as simple as possible. Kind Regards, The Exotic Direct Team

Miss Edwena Wright

Feefo-verifierat

2 years ago

Vad Miss Edwena Wright sa om ExoticDirect:

I did not give permission for my documents to be sent by E Mail and have only just received them

Catherine

ExoticDirect

2 years ago

Hi Thank you for your feedback. Please contact us by email at enquiries@exoticdirect.co.uk or by calling on 0345 982 5505 with your policy number and full name and address so that we can locate your records and investigate this for you. Kind regards, The Exotic Direct Team

Betrodd kund

Feefo-verifierat

2 years ago

Uppladdade medier

Visa alla medier (2)

Easy to navigate the website and good value. Snickers and Twix approve

Catherine

ExoticDirect

2 years ago

Hi, Thank you so much for taking the time to leave a positive review, we are extremely pleased you, Snickers and Twix were happy with the service (: we love the pictures! Kind Regards, The Exotic Direct Team

Miss Nicola Fraser

Feefo-verifierat

2 years ago

Vad Miss Nicola Fraser sa om ExoticDirect:

With what I’ve been told it’s good

Catherine

ExoticDirect

2 years ago

Hi Nicola, Thanks for the five star feedback, it means a lot. Kind Regards, The Exotic Direct Team

Mr Krishna Badheka

Feefo-verifierat

2 years ago

Vad Mr Krishna Badheka sa om ExoticDirect:

Helpful and friendly personals.

Catherine

ExoticDirect

2 years ago

Hi Mr Badheka, Thanks for the great feedback on our service levels, we aim to please. Kind regards The Exotic Direct Team

Betrodd kund

Feefo-verifierat

2 years ago

Not had to make a claim, but always very competitive in price and followed up with a call when my email address changed and the renewal bounced back to ensure I was happy to renew.

Catherine

ExoticDirect

2 years ago

Hi, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team

Mrs C Goss

Feefo-verifierat

2 years ago

Vad Mrs C Goss sa om ExoticDirect:

Great service

Easy to use website. Easy to contact and always helpful.

Catherine

ExoticDirect

2 years ago

Hi Mrs Goss, Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service. Kind regards The Exotic Direct Team

Mrs Janice Battrick

Feefo-verifierat

2 years ago

Vad Mrs Janice Battrick sa om ExoticDirect:

Excellent friendly service

Catherine

ExoticDirect

2 years ago

Hi Janice, Thanks for the great feedback on our service levels, we aim to please. Kind regards The Exotic Direct Team

Mr Nicholas Hayball

Feefo-verifierat

2 years ago

Vad Mr Nicholas Hayball sa om ExoticDirect:

Long standing customer, always happy with the service

Excellent service

Catherine

ExoticDirect

2 years ago

Hi Nicholas, Thanks for the great feedback on our service levels, we aim to please. Kind regards The Exotic Direct Team

Mr Johathan Harris

Feefo-verifierat

2 years ago

Vad Mr Johathan Harris sa om ExoticDirect:

Very easy service to use for renewal

Catherine

ExoticDirect

2 years ago

Hi Mr Harris, Many thanks for the positive feedback on our renewal process, our aim is to make things as simple as possible. Kind regards The Exotic Direct Team