I have had 6 Universal DC LED fans witing to be installed for almost a month. I live in a country town & the local sparky takes his own sweet time over most jobs.
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Dátum zakúpenia: 05/02/2019
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Trusted Customer
Overená spoločnosťou Feefo
Margaret River WA
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Universal Fans:
Hi, thanks for your feedback and we’re sorry that your order was delayed. However, this happened because you entered the incorrect suburb for your shipping address at check out. We understand that everyone makes mistakes, but in this instance we could not take on the cost of a redelivery, especially because we had already incurred a cost to attempt delivery to the first address you provided. Thanks again for your feedback and if we can be of further assistance to you please email service@universalfans.com.au
Recenzie produktov
Customer Service
Universal Fans
7 years ago
Thanks for your review. Our staff do their best to provide suggestions based on the information provided by the customer, however they can only give general advice because they cannot physically see the intended installation space. We provide dimensions for this product on our website including the required installation depth. Thanks again for your review, we will make a point of encouraging customers to check this measurement in the future. If we can be of further assistance, please email service@universalfans.com.au
Customer Service
Universal Fans
7 years ago
Hi, we’re sorry to hear you had issues installing your exhaust fan, however we cannot tell from the pictures you provided in over a year ago that it would not suit your location. Regarding the noise, the Airbus 300 has both an above average size and airflow which results in a louder fan. However, we would like to take this opportunity to encourage customers to bring issues like this to our attention as soon as possible. Although the noise level is to be expected from a fan this size, on other fans it could indicate a fault. If you think that this may be the case with your purchase, please email service@fansonline.com.au . Even though you purchased this fan over a year ago, we would be happy to take a look at your options.
Dátum zakúpenia: 12/09/2017
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Sprístupniť
TC
Trusted Customer
Overená spoločnosťou Feefo
7 years ago
Čo povedal/-a Trusted Customer o spoločnosti Universal Fans:
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.