Čo povedal/-a Barbara Halliday o spoločnosti Real Insurance:
I was very impressed with the way the lady went through every step of the way, explaining things and making sure that I understood. it was very helpful.
Great service,
Explained details well, It was my first experience insuring a car, my husband normally takes care of these matters.
Recenzie produktov
Dátum zakúpenia: 01/11/2021
0
Sprístupniť
JJ
James Jones
Overená spoločnosťou Feefo
Bellmere
4 years ago
Čo povedal/-a James Jones o spoločnosti Real Insurance:
Excellent service could not fault them in any department.would recommend them to anyone.had an accident a couple of years ago and they bent over backwards to help us.10 out 10+
Got renewal for 2 different policies. Looked on THEIR website and could get EXACTLY the same for cheaper. Phoned them, but they could not lower the price they wanted to charge me. Apparently the...
Prečítať viac
CX
Real Insurance
4 years ago
Hi There,
Thank you for sharing your experience with us, I am sorry to hear of the inconvenience. We would appreciate the opportunity to understand your feedback further. Can you please confirm if you would like to speak with one of our team members regarding your experience and I can arrange that for you.
Kind regards,
Scott
Dôveryhodný zákazník
4 years ago
Suggest that you listen to your recording of my phone conversions to fully understand my frustration and full explanation of the problem that I explained to your senior person Mark.
CX
Real Insurance
4 years ago
Hi There,
Thank you for the reply. I have passed on your feedback to the relevant team. If you would like to share your feedback further, please do not hesitate to reach out.
Kind regards,
Scott
Recenzie produktov
CX
Real Insurance
4 years ago
Hi There,
As mentioned, can you please let me know if you would like to provide additional feedback about your experience and I can arrange for one of our team members to be in touch.
Kind regards,
Scott
Dôveryhodný zákazník
4 years ago
As mentioned, suggest that you listen to your recording of my phone conversions to fully understand my frustration and full explanation of the problem that I explained to your senior person Mark.
CX
Real Insurance
4 years ago
Hi There,
Thank you for the reply. I have passed on your feedback to the relevant team. If you would like to share your feedback further, please do not hesitate to reach out.
Kind regards,
Scott
Dátum zakúpenia: 25/10/2021
0
Sprístupniť
KJ
Kerry Jordan
Overená spoločnosťou Feefo
4 years ago
Čo povedal/-a Kerry Jordan o spoločnosti Real Insurance:
form was easy to fill out
Recenzie produktov
Dátum zakúpenia: 19/10/2021
0
Sprístupniť
LC
Leah Clearwater
Overená spoločnosťou Feefo
4 years ago
Čo povedal/-a Leah Clearwater o spoločnosti Real Insurance:
I'm an existing customer and called to adjust the sum insured for building and contents and was charged extra for calling in. I was made to cancel my current policy and do it online instead, which I...
Prečítať viac
CX
Real Insurance
4 years ago
Hi Harry,
Thank you for your feedback. You may be eligible for discounts, such as an online discount, that are applied when calculating your base premium. Some discounts apply only during the first year of your policy, whereas other discounts may apply for the life of your policy. However, it is disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service and we take all customer feedback on board in order to improve our processes.
We have passed your feedback onto the relevant to review further. Can you please confirm if you would like to be contacted by one of our team members regarding your experience and I can arrange this for you.
Kind regards,
Scott
Recenzie produktov
Dátum zakúpenia: 18/10/2021
0
Sprístupniť
RH
Rodney Hurst
Overená spoločnosťou Feefo
4 years ago
Čo povedal/-a Rodney Hurst o spoločnosti Real Insurance:
He was very helpful and explained everything really well
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
