It was so easy, helped very much by a very knowledgeable agent I spoke to
CX
Real Insurance
5 days ago
Hi there,
Thank you for your feedback! We’re so glad to hear the process was easy and that our knowledgeable agent was able to help you along the way. We really appreciate you sharing your experience.
Kind regards,
Scott
Recenzie produktov
Dátum zakúpenia: 14/05/2026
0
Sprístupniť
SS
Sagun Sharma
Overená spoločnosťou Feefo
AUS
7 days ago
Čo povedal/-a Sagun Sharma o spoločnosti Real Insurance:
Hi Sagun,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 12/05/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
7 days ago
He supported me on all of my queries and guided me on every step to get my cover.
CX
Real Insurance
7 days ago
Hi there,
Thank you for your kind words! I’m really glad I could support you through your queries and help guide you step by step to get your cover sorted. If you ever need anything else or have more questions down the track, don’t hesitate to reach out.
Kind regards,
Scott
Recenzie produktov
Dátum zakúpenia: 12/05/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
7 days ago
exellent service very friendly
Recenzie produktov
CX
Real Insurance
7 days ago
Hi there,
Thank you so much for your kind words! We’re really glad to hear you had a positive experience and that everything was explained clearly. Our team takes pride in knowing our products well and making the process as smooth as possible. We appreciate your feedback and look forward to helping you again in the future.
Kind regards,
Scott
Dátum zakúpenia: 11/05/2026
0
Sprístupniť
BM
Branka Medovarski
Overená spoločnosťou Feefo
AUS
13 days ago
Čo povedal/-a Branka Medovarski o spoločnosti Real Insurance:
Really good service provided today
CX
Real Insurance
13 days ago
Hi Branka,
We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 06/05/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
18 days ago
Excellent service
CX
Real Insurance
15 days ago
Hi there,
We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 01/05/2026
0
Sprístupniť
LT
Laquesha Tumai
Overená spoločnosťou Feefo
AUS
19 days ago
Čo povedal/-a Laquesha Tumai o spoločnosti Real Insurance:
Amazing and very helpful from both Kira and Ben
CX
Real Insurance
19 days ago
Hi Laquesha,
Thank you for the great feedback! We’re so pleased to hear that Kira and Ben were both amazing and helpful. We’ll be sure to pass this on to them, they’ll really appreciate it!
Kind regards,
Scott
Recenzie produktov
Dátum zakúpenia: 30/04/2026
0
Sprístupniť
KT
Kevin Thomas
Overená spoločnosťou Feefo
AUS
25 days ago
Čo povedal/-a Kevin Thomas o spoločnosti Real Insurance:
Very good honest advice, no tough sale at all cost.
Nice relaxed experience.
CX
Real Insurance
21 days ago
Hi Kevin,
Thank you for your kind feedback. We’re so pleased to hear you found the information helpful and the experience relaxed and pressure-free.
Kind regards,
Alisa
KT
Kevin Thomas
21 days ago
Hello, whilst I find REAL Insurance easy to follow and informative. I cannot say the same for the "FREE" WILL offer.
The offer is not fully "FREE" and requires more uncomfortable questions; than REAL Insurance. I do not feel comfortable with the additional fees & charges for the will.
CX
Real Insurance
20 days ago
Hi Kevin,
Thank you for your reply. I am sorry to hear of your dissatisfaction regarding Safewill and appreciate the feedback that you have provided, which has been passed on to our team.
Safewill offers an optional subscription service of $15 a year after the first 12 months to update your Will and store your documents digitally and securely.
Customers can opt-in/opt-out of the Subscription at checkout. If you do decide to opt-in for the ongoing subscription, this can be cancelled at any time via ‘My Account’ on the Safewill platform.
Please let me know if you would like to be contacted to discuss your feedback or any concerns further and I can arrange for our team to be in touch.
Kind regards,
Alisa
KT
Kevin Thomas
20 days ago
I also want to opt out of REAL Insurance, at this point in time.
I do not wish to proceed & I do not want any debits from my account.
Kevin
CX
Real Insurance
19 days ago
Hi Kevin,
I am sorry to hear that you wish to cancel your policy and have passed your request on to our team to be in touch to assist you further.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 24/04/2026
0
Sprístupniť
MS
Michael Santo
Overená spoločnosťou Feefo
ASM
23 days ago
Čo povedal/-a Michael Santo o spoločnosti Real Insurance:
Good
CX
Real Insurance
21 days ago
Hi Michael,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 23/04/2026
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
25 days ago
Excellent customer service
CX
Real Insurance
25 days ago
Hi there,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.