Čo povedal/-a Peter Clark o spoločnosti Real Insurance:
your phone service is so bad still on phone now taken 3 days to check on some items
CX
Real Insurance
3 years ago
Hi Peter,
Thank you for sharing your review with us, I am sorry to hear about your dissatisfaction in relation to our service.
As this is not the quality of service we expect our customers to receive, our team appreciates you bringing this to our attention.
I have escalated your feedback to the relevant team to look into, as we are always looking for ways to improve how we can assist our customers.
We appreciate you sharing your experience with us, if you have queries that you would like addressed, please let me know and I can arrange for one of our Senior team members to contact you.
Kind regards,
Scott
Recenzie produktov
CX
Real Insurance
3 years ago
Hi Peter,
Thank you for sharing your thoughts with us, I am sorry for any inconvenience that this may have caused you.
As mentioned, if you have any outstanding queries, please let me know and I can arrange for one of our Senior team members to be in touch with you.
Kind regards,
Scott
Knew about the product have whanau that have policy's and they rated the service and product. Good service, clear explanation, not pushy and gave me an alternative to not share my bank details via...
Prečítať viac
CX
Real Insurance
3 years ago
Hi there,
We are pleased to hear that you have enjoyed our service and that you have found a product that is suitable for your needs.
Thank you for sharing your feedback, we appreciate the lovely words you have provided.
Kind regards,
Scott
Hi Greg,
Thank you for sharing your review with us, we appreciate you letting us know that you have enjoyed our service.
Kind regards,
Scott
Recenzie produktov
Dátum zakúpenia: 02/02/2023
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
Easy to access on-line quotes
CX
Real Insurance
3 years ago
Hi there,
It is great to hear that arranging your quote through our user-friendly online portal was made easy and we appreciate you taking the time out of your day to share your experience with us.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 06/02/2023
0
Sprístupniť
KT
Kellianne Thiesz
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Kellianne Thiesz o spoločnosti Real Insurance:
Professional and helpful
CX
Real Insurance
3 years ago
Hi Kellianne,
It is lovely to hear of the great feedback you have provided in regards to our service.
Thank you for sharing your review with us, we appreciate your support.
Kind regards,
Scott
Recenzie produktov
Dátum zakúpenia: 03/02/2023
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
Quick, easy helpful
CX
Real Insurance
3 years ago
Hi there,
We are pleased to hear that setting up your new cover was made easy and appreciate you taking the time out of your day to share your experience with us.
Thank you for your review and for choosing Real Insurance.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 02/02/2023
0
Sprístupniť
MT
Marilyn Tilden
Overená spoločnosťou Feefo
NERANG
3 years ago
Čo povedal/-a Marilyn Tilden o spoločnosti Real Insurance:
I spoke to Guy & he was very friendly, helpful & efficient.
CX
Real Insurance
3 years ago
Hi Marilyn,
We are happy to hear of the friendly service that you received when speaking with our helpful team member, Guy.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 30/01/2023
0
Sprístupniť
WH
WARREN HARVEY
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a WARREN HARVEY o spoločnosti Real Insurance:
It is so good when you talk to someone how knows what they are talking about.
The Lady that seen to me is a asset to your company.
CX
Real Insurance
3 years ago
Hi Warren,
It is always a pleasure to hear of the service that our customers receive when speaking with our team members and we appreciate you taking the time out of your day to share your kind words with us.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 30/01/2023
0
Sprístupniť
GW
GEORGE WELLSTEAD
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a GEORGE WELLSTEAD o spoločnosti Real Insurance:
Explain everything to me and how it works
CX
Real Insurance
3 years ago
Hi George,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
