Čo povedal/-a Elisabeth Van Der Zwart o spoločnosti Real Insurance:
It was very easy and the assistant Maggie was very helpful and explained things clearly.
CX
Real Insurance
3 years ago
Hi Elisabeth,
We are delighted to hear that you appreciate the service provided by Maggie, thank you for sharing your thoughts with us.
Kind regards,
Scott
Recenzie produktov
Dátum zakúpenia: 28/02/2023
1
Sprístupniť
SL
Stevepingpang Ling
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Stevepingpang Ling o spoločnosti Real Insurance:
Ok. Better than others
Recenzie produktov
CX
Real Insurance
3 years ago
Hi Stevepingpang,
Thank you for reaching out with your review and sharing your feedback with us.
You can save up to 15% when you buy a combined Landlords Building and Contents policy online.
This is made up of 10% of saving for online applicants for all new Landlords Building & Contents policies (savings in the first year only) and an Additional 5% for combined Building and Contents policy. (Minimum premiums may reduce savings discount).
You can find more information on our website, https://www.realinsurance.com.au/landlords-insurance or contact our team on 13 60 36, Monday to Friday, 8am to 7pm, AEST, if you would like to discuss further.
Kind regards,
Alisa
Dátum zakúpenia: 20/02/2023
0
Sprístupniť
JB
Joanne Blain
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Joanne Blain o spoločnosti Real Insurance:
Very helpful. Made it easy talking to a representative over the phone rather than filling out form online
CX
Real Insurance
3 years ago
Hi Joanne,
It is always wonderful to hear of the service that our customers receive when speaking with our team members and of the assistance that was provided to you.
Thank you for taking the time out of your day to share your review with us and for choosing Real Insurance.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 16/02/2023
0
Sprístupniť
RD
Ronald Donges
Overená spoločnosťou Feefo
Cairns
3 years ago
Čo povedal/-a Ronald Donges o spoločnosti Real Insurance:
Easy to use and flexible online setup.
Cost of home insurance is OK compared with others.
CX
Real Insurance
3 years ago
Hi Kerry,
We are delighted to hear that you have found it easy to set up online.
Thank you for sharing your feedback, we appreciate the kind words.
Kind regards,
Scott
Hannah was great. Loved engaging with her. Very patient and knew her stuff
CX
Real Insurance
3 years ago
Hi there,
Thank you for sharing your review with us, it is a pleasure to hear that you have enjoyed the service provided by Hannah.
We have passed along your feedback on your behalf.
Kind regards,
Scott
Recenzie produktov
CX
Real Insurance
3 years ago
Hi there,
Thank you for taking the time in sharing your review with us, We are sorry to hear about your dissatisfaction. As this is not how we expect our customers to feel, we appreciate you bringing your feedback to our attention. We understand our fully underwritten process is not for everyone but as we assess your eligibility for cover over the phone and do not have access to your medical records to assist in the risk assessment process.
Some of the thresholds for what can be covered and under what terms may be lower than other traditional Insurance policies available on the market.
We would like the opportunity to get in touch with you and discuss your concerns in more detail.
If this is of interest to you, can you please let us know and I can arrange for one of our Senior team members to contact you to discuss this in more detail. Kind regards,
Scott
Dátum zakúpenia: 14/02/2023
0
Sprístupniť
BE
Bevan ***
Overená spoločnosťou Feefo
Adelaide
3 years ago
Čo povedal/-a Bevan *** o spoločnosti Real Insurance:
The sales consultant was very pleasant and a pleasure to communicate with, great to have a Australian call centre and a straight forward conversation with questions that could be answered to have...
Prečítať viac
CX
Real Insurance
3 years ago
Hi Bevan,
It is always wonderful to hear of the excellent service that our customers receive when speaking with our team members and that all of your questions have been answered.
Thank you for taking the time out of your day to share your review with us, we really appreciate it and have passed your kind words on to our team member on your behalf.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 14/02/2023
0
Sprístupniť
HM
Harriet Mcculloch
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Harriet Mcculloch o spoločnosti Real Insurance:
Everything they were very helpfull indeed
CX
Real Insurance
3 years ago
Hi Harriet,
We are always pleased to hear of the helpful service that our customers receive when speaking with our team members and appreciate you taking the time to share your kind words with us.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 10/02/2023
0
Sprístupniť
WF
Wendy Fish
Overená spoločnosťou Feefo
3 years ago
Čo povedal/-a Wendy Fish o spoločnosti Real Insurance:
Kayla was very helpful. A real pleasure to do business with.
CX
Real Insurance
3 years ago
Hi Wendy,
It is always great to hear of the service that our customers receive when speaking with our helpful team members and we appreciate you taking the time out of your day to share your kind words with us.
Kind regards,
Alisa
Recenzie produktov
Dátum zakúpenia: 10/02/2023
0
Sprístupniť
Dôveryhodný zákazník
Overená spoločnosťou Feefo
3 years ago
Great service and affordable payments. Friendly staff. Easy to understand Great help to families when something happens to you
CX
Real Insurance
3 years ago
H there,
We are delighted to hear of the great service that you received when speaking with our friendly team members and of the value that you have found in your policy.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
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Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
