Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ExoticDirect

Zobrazujú sa všetky recenzie v počte 1,994

Miss Louise Ballantyne

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Miss Louise Ballantyne o spoločnosti ExoticDirect:

Quick, helpful, paid claim with no issues at all.

Alec

ExoticDirect

5 years ago

Hi Louise. Thank you for giving us this positive review and also for taking the time to add your comments. It's great to know that your claim was processed quickly and that our team were able to help you. If we can be of any further help or assistance in the future, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Always simple and stress free renewing

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review. It's good to know that your latest renewal was a simple and stress free process. If we can ever be of any further help or assistance, please do get back in touch. Best regards, The Exotic Direct Pet Insurance Team

Mrs Paula Cole

Overená spoločnosťou Feefo

Porth

5 years ago

Čo povedal/-a Mrs Paula Cole o spoločnosti ExoticDirect:

Quick and efficient

Website easy to use, got my quote back quickly and experienced no problems setting account up.

Alec

ExoticDirect

5 years ago

Hi Paula, Thank you for giving us this positive review and also for taking the time to add such nice comments. It's great to know that you found the process of getting a quote online and seeing up your new account to be quick and efficient. If you ever have any questions about your policy, please do let us know and we'll be very happy to assist you in any way that we can. Best regards, The Exotic Direct Pet Insurance Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Very easy to use we site. Quick and efficient

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review. It's great to know that you found our website to be easy to use and that you were able to set up the new cover you wanted quickly and efficiently. If you ever have any questions, or need our help, please do get in touch and we'll be very happy to assist in any way that we can. Best regards, The Exotic Direct Pet Insurance Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Excellent service

They were quick and reliable when my parrot needed treatment, they paid for the treatments within a month. Well worth insuring you pets with this company

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review and also for taking the time to add comments about your recent experience. We're pleased to hear that our claims team proved to be both quick and reliable when you needed them. If we can be of any further help or assistance in the future, please do get back in touch. Best regards, The Exotic Direct Pet Insurance Team

Miss Joanne Davies

Overená spoločnosťou Feefo

5 years ago

Nahrané médiá

Zobraziť všetky médiá (1)

Čo povedal/-a Miss Joanne Davies o spoločnosti ExoticDirect:

VERY EASY TO SET TP!

The policy was super easy and quick to set up. I haven't had to make a claim yet (thank god) but I hope if we ever did that the service would be just as easy.

Alec

ExoticDirect

5 years ago

Hi Joanne, Thank you for giving us this positive review and also for adding your comments. It's good to know that you found it quick and easy to set up the pet insurance cover that you wanted. Hopefully you will always have a happy and healthy pet - but if you do ever need to make a claim (or if you ever have any questions about your policy), please do let us know and we'll do everything we can to help. Best regards, The Exotic Direct Pet Insurance Team

Miss Emily Burford

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Miss Emily Burford o spoločnosti ExoticDirect:

Very helpful!

Very happy with the experience I had with Exotic Direct, I spoke to Nathan who was very helpful. Have recommended Exotic Direct to my friend with tortoises!

Louise

ExoticDirect

5 years ago

Hi Emily, Thank you very much for taking the time to review us and for rating us with five stars! We are delighted to hear your great comments regarding our service. Thank you also for recommending us to your friends! Kind Regards The Exotic Direct Team

Miss Emily Clarke

Overená spoločnosťou Feefo

5 years ago

Nahrané médiá

Zobraziť všetky médiá (1)

Čo povedal/-a Miss Emily Clarke o spoločnosti ExoticDirect:

Sweetie bird

They where very well presented I am happy with the sevice

Louise

ExoticDirect

5 years ago

Hi Emily, Thank you for your review and five star rating and great comments regarding our service. Kind Regards The Exotic Direct Team

Mrs Joan Rose

Overená spoločnosťou Feefo

Hastings, East Sussex.

5 years ago

Čo povedal/-a Mrs Joan Rose o spoločnosti ExoticDirect:

Impossible - Exotic Direct is perfection in itself with wonderful agents!

Everything went well, the service was more than excellent and it was lovely to speak to the agent who actually remembered me and was kind, helpful, explaining everything without hurrying by making...

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Louise

ExoticDirect

5 years ago

Hi Joan, Thank you so much for your lovely review and for rating us with five stars! We are delighted to hear your great comments regarding our excellent service! Thank you very much. I have passed your wonderful review to the customer service team member you spoke with. Kind Regards The Exotic Direct Team

Mr Wesley Smith

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mr Wesley Smith o spoločnosti ExoticDirect:

Needed help understanding my policy. Helpful and friendly agent made the call quick and easy to know what was happening.

Louise

ExoticDirect

5 years ago

Hi Wesley, Thank you for your review and five star rating! We are very pleased to hear we were able to assist you with your policy and queries. Thank you also for your great comments regarding our friendly service. Kind Regards The Exotic Direct Team

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ExoticDirect

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?