Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ExoticDirect

Zobrazujú sa všetky recenzie v počte 1,994

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Very Easy Claim

Very helpful staff

Hayley

ExoticDirect

5 years ago

Hi there, Thank you so much for leaving us with your positive review. It's great to hear you found our team helpful. We hope you have a great week, The Exotic Direct Claims Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

I was very satisfied with the service I received

I was very satisfied with the way Alec clearly explained what I was purchasing and I was able to arrange cover with the minimum of fuss.

Louise

ExoticDirect

5 years ago

Hi There, Thank you for your great review. It is brilliant to hear your positive comments with regards to our services and straight forward application process. Kind Regards The Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Nice easy claim, no fuss, no fine print

This is my 3rd claim for my rat babies, once again everything ran smoothly and they paid all the claim without any fuss :D brilliant service!

Hayley

ExoticDirect

5 years ago

Hi there, Thank you so much for taking the time out of your day to leave us with your positive review. It's great to hear that we could help with your rat babies claims and that you found the service brilliant. We hope you have a great week, The Exotic Direct Claims Team.

Mrs Vyvia Gadhgadhi

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mrs Vyvia Gadhgadhi o spoločnosti ExoticDirect:

The service was very good, the staff was very helpful,

I gave this rating as I'm happy with the service provided

Alec

ExoticDirect

5 years ago

Hi Vyvia, Thank you for giving us this positive review and also for confirming that you are happy with the level of service our team were able to provide you with. If you ever have any questions about your policy, or need our assistance with anything, please do get back in touch and we'll be very happy to help in any way that we can. Best regards, The Exotic Direct Pet Insurance Team.

Mr Norman Ashton

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mr Norman Ashton o spoločnosti ExoticDirect:

Very helpful easy talk to understand

Alec

ExoticDirect

5 years ago

Hi Norman, Thank you for giving us this positive review and also for adding your comment.If you ever have any questions about your policy, or if we can help in any other way, please do get back in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Pet Insurance Team

Mr Barker & Mrs Barker

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mr Barker & Mrs Barker o spoločnosti ExoticDirect:

Trouble free

No problem and fuss free.

Alec

ExoticDirect

5 years ago

Hello Mr & Mrs Barker, Thank you for giving us this positive review and letting us know that your latest renewal was trouble free. If you ever have any questions about your policy, or if we can be of any further help or assistance, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Miss Megan Berry

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Miss Megan Berry o spoločnosti ExoticDirect:

Perfect for my pet parrot great company

Alec

ExoticDirect

5 years ago

Hi Megan, Thank you for giving us this positive review and also adding your comments. It's great to know that you're happy with everything. If we can ever be of any further help or assistance please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Ms Jane Ward

Overená spoločnosťou Feefo

5 years ago

Nahrané médiá

Zobraziť všetky médiá (2)

Čo povedal/-a Ms Jane Ward o spoločnosti ExoticDirect:

Excellent customer service

Would highly recommend this company

Alec

ExoticDirect

5 years ago

Hello Jane, Thank you for giving us this positive review and also for adding your comments. It's great to know that you're happy with the customer service we have provided you with and also that you feel able to recommend us to others - that's a huge compliment! If you ever have any questions about your policy, or if we can assist in any other way, please do get back in touch and . we'll be very happy to help Best regards, The Exotic Direct Pet Insurance Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

First class... fantastic from start to finish

Couldn't of been happier not just with the healthly beautiful savannah monitor I purchased from them but with my entire experience from beginning to end. Ordering from the website is quick..easy &...

Prečítať viac

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review - but we just wanting to point out that we (Exotic Direct) are a pet insurance provider and not a pet retailer. Is it possible there has been some confusion about who you thought you were leaving a review for? Hopefully you are also happy with the pet insurance product you purchased for your beautiful savannah monitor - if you ever have any questions about your pet insurance policy, please do get in touch. Best regards, The Exotic Direct Pet Insurance Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

They were excellent. They answered all of my questions. 10/10

They were excellent. They answered all of my questions and explained ( in great detail) what I needed to know plus the price was great. Well done EXOTICPETS.

Alec

ExoticDirect

5 years ago

Thank you for giving us this positive review and also for taking the time to add your comments. It's good to know that we were able to answer all of your questions and that you were happy with the price. If you ever have any further questions, or need our help in any other way, please do get back in touch. Best regards, The Exotic Direct Pet Insurance Team

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ExoticDirect

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?