Hello,
Thank you for leaving a review, the team at Exotic Direct are glad to hear you’ve been pleased with the service.
Kind regards
The Exotic Direct Team
Čo povedal/-a Mrs Zaynab Khan-Dyer o spoločnosti ExoticDirect:
So simple
Easy and straight forward. All renewal documents emailed to me, quickly scanned for policy number check and payment schedule. Moved to the folder holding all documents for my pet
Catherine
ExoticDirect
21 days ago
Hello,
Thank you for leaving a review, the team at Exotic Direct are glad to hear you’ve been pleased with the service.
Kind regards
The Exotic Direct Team
Čo povedal/-a Ms Gillian Prime o spoločnosti ExoticDirect:
Brilliant pet insurance company
Claims are processed quickly and efficiently, with helpful updates along the way. All of the staff who deal with your calls are so helpful and always friendly. This company has been a godsend to me...
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Amy
ExoticDirect
1 month ago
Hello,
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team and claims department will be so happy to hear this.
Kind regards
The Exotic Direct Team
first time iv ever used a claim with a pet insurer and im amazed how fast the process was from start to end and good call staff always helpfull . many thanks for everthing .
Amy
ExoticDirect
1 month ago
Hello,
We aim to make claiming with us a better experience than with insurance providers and are so pleased to hear its working. Many thanks.
Kind regards
The Exotic Direct Team
Čo povedal/-a Mrs Michelle Smith-Whelan o spoločnosti ExoticDirect:
Have received good service, and always been kept in the loop
Amy
ExoticDirect
1 month ago
Hello,
Thanks for taking the time to leave feedback for us. We really appreciate it and are glad you were happy with our service.
Kind regards
The Exotic Direct Team
The service is great with exotic direct. They send through all information by your preferred preference, and the information given is easy to understand. They were also very helpful when I had a...
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Amy
ExoticDirect
1 month ago
Hello ,
Thank you so much for taking the time to leave a positive review, we are extremely pleased you were happy with the service (:Kind regards
The Exotic Direct Team
Čo povedal/-a Mrs Lesley Smithers o spoločnosti ExoticDirect:
Great company
Always really helpful and compassionate understanding. Specially when we lost our dragon recently. We have our budgie with you so feel assured and happy with the service thank you x
Amy
ExoticDirect
1 month ago
Hello,
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this!
Kind regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.
V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.
Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.