Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ExoticDirect

Zobrazujú sa všetky recenzie v počte 1,994

Ms Ayshea Obrien

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Ms Ayshea Obrien o spoločnosti ExoticDirect:

Outstandingly knowledgable, years of experience and above all kind !

I bought two Tortoise from Exotic Direct. The owner went out of his way to help us out by accommodating our travel times as we were coming from quite a distance away. He was super helpful , very...

Prečítať viac

Louise

ExoticDirect

5 years ago

Hi Ayshea, Thank you for your review however we believe this is for the breeder/pet shop you purchased the tortoises from. Exotic Direct is the pet insurer of your new policy. If you have any questions on your new policy with us, please do get in touch by phone or email. Kind Regards The Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Not yet had a claim but very helpful on phone

Thankfully not had to claim but very helpful on phone and hope that if I do need to claim they will be ok

Louise

ExoticDirect

5 years ago

Hi there, Thank you for taking the time to review us and for rating us with five stars! We are very glad to hear we have been able to help you via the telephone and if you have any further queries with regards to your policy, please do not hesitate to get in touch with us. Kind Regards The Exotic Direct Team

Miss Julie Rose

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Miss Julie Rose o spoločnosti ExoticDirect:

Helpful

They come back to you to advise the claim has been received although it does take a while to get my money back, but service is good

Hayley

ExoticDirect

5 years ago

Hi Julie, Thank you for taking the time to leave us with your 5 star review! It's great to hear you found our service good. We are working very hard to improve our claims processing time so any feedback is greatly appreciated. Kind regards, The Exotic Direct Claims Team.

Mr Bernard Baker

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mr Bernard Baker o spoločnosti ExoticDirect:

Great to deal with, would highly recommend them

Prompt and efficient, great understanding in dealing with exotics, would highly recommend them

Louise

ExoticDirect

5 years ago

Hi Bernard, Thank you for leaving us your review and for rating us with five stars! We are so pleased to hear your fantastic comments regarding our service, thank you. Kind Regards The Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

I found what I was looking for

Louise

ExoticDirect

5 years ago

Hi There, Thank you for taking the time to review us and for rating us with five stars! Kind Regards The Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Nahrané médiá

Zobraziť všetky médiá (1)

Brilliant company!

Brilliant customer service, really helpful getting me application sorted as I was struggling online. So happy now my little boys gecko is insured for our peace of mind.

Louise

ExoticDirect

5 years ago

Hi There,Thank you very much for taking the time to review us and for rating us with five stars!We are so pleased to hear you are happy with your new insurance cover and the helpful service you received. It is also great to hear we have been able to provide you with peace of mind for your gecko. If you need any further details on your new policy, please do get in touch with us.Kind RegardsThe Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Thank you

Warm professional service provided over the phone: provided me with exactly what I needed. At a great price.

Louise

ExoticDirect

5 years ago

Hi There, Thank you very much for taking the time to review us and for rating us with five stars! We are very pleased to hear you are happy with your new insurance cover and the service you received. If you need any further details on your new policy, please do get in touch with us. Kind Regards The Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Sad times

The money came with in a few days they were very helpful

Hayley

ExoticDirect

5 years ago

Hi there, Thank you for taking the time to leave us your 5 star review. It is great to hear you found us helpful and that your claim was paid quickly. Have a great week! The Exotic Direct Claims Team.

Miss Chloe Edwards

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Miss Chloe Edwards o spoločnosti ExoticDirect:

Recommended

Quick and easy, no hassle done within about 5 mins very happy with the cover for my new conure

Louise

ExoticDirect

5 years ago

Hi Chloe,Thank you very much for taking the time to review us and for rating us with five stars!We are delighted to hear you are happy with your new insurance cover. If you need any further details on your new policy, please do get in touch with us.Kind RegardsThe Exotic Direct Team

Mrs Sandra Brandes

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mrs Sandra Brandes o spoločnosti ExoticDirect:

Very good insurance for our Congo African grey Joey 👌

Louise

ExoticDirect

5 years ago

Hi Sandra, Thank you very much for taking the time to review us and for rating us with five stars! We are delighted to hear you are happy with your new insurance cover. If you need any further details on your new policy, please do get in touch with us. Kind Regards The Exotic Direct Team

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ExoticDirect

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?