Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ExoticDirect

Zobrazujú sa všetky recenzie v počte 1,994

Miss Hannah Dee

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Miss Hannah Dee o spoločnosti ExoticDirect:

Helpful and easy

Very helpful and thorough, easy to do. Good customer service

Mr Paul Allchorn

Overená spoločnosťou Feefo

Eastbourne

5 years ago

Čo povedal/-a Mr Paul Allchorn o spoločnosti ExoticDirect:

Allchorn

I would recommend exotic direct as there very easy to use and understand and a good price

Mrs Stella Bowling

Overená spoločnosťou Feefo

Beccles Suffolk

5 years ago

Nahrané médiá

Excellent site.Customer relations cannot be faulted.

Zobraziť všetky médiá (1)

Čo povedal/-a Mrs Stella Bowling o spoločnosti ExoticDirect:

Excellent site.Customer relations cannot be faulted.

The site was simple to use. The quote was high but normal for difficult little animals like cavies. When I needed to speak to customer service as I made an error on my form the young lady who sorted...

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Miss Suzanna Lacey

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Miss Suzanna Lacey o spoločnosti ExoticDirect:

Very helpful and efficient

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

All very helpful and friendly when phoning, always take time to explain things if needed to

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

Excellent pet insurance

Excellent insurance policy that provides all the cover required for my two conure parrots. Was easy to purchase online and has now been renewed without fuss.

Louise

ExoticDirect

5 years ago

Hi there, Thank you for leaving us your brilliant review! We are very pleased to hear your positive comments regarding our cover and fuss free renewal process, thank you! Kind Regards The Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

5 years ago

So far so good

The company and policy seemed the only reputable policy for Hamsters. The cover seemed reasonable, although maybe a little expensive for the amount of cover provided. The purchase experience was...

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Louise

ExoticDirect

5 years ago

Hi There, Thank you for taking the time to leave us your review. We are very pleased to hear your comments regarding our prompt replies to your queries. We also welcome feedback regarding your thoughts on our cover so we will ensure this is also passed on to our products team. Kind Regards The Exotic Direct Team

Mr Samuel McIver

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mr Samuel McIver o spoločnosti ExoticDirect:

Amazingly helpful and informative.

Louise

ExoticDirect

5 years ago

Hi Samuel, Thank you for your review and five star rating! We are so pleased to hear your comments regarding our helpful and informative services team, thank you! Kind Regards The Exotic Direct Team

Mr Marc Ozholl

Overená spoločnosťou Feefo

5 years ago

Čo povedal/-a Mr Marc Ozholl o spoločnosti ExoticDirect:

Peace of mind, and excellent customer service

Exotic Direct have always been incredibly helpful and supportive when I’ve needed to contact them. They provide peace of mind at a very reasonable cost, and in the rare circumstances I’ve needed to...

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Louise

ExoticDirect

5 years ago

Hi Marc, Thank you for leaving us your brilliant review. We are delighted to hear your comments regarding our helpful and supportive customer service team. Thank you! Kind Regards The Exotic Direct Team

Mr Nicholas Atkins

Overená spoločnosťou Feefo

peterborough

5 years ago

Čo povedal/-a Mr Nicholas Atkins o spoločnosti ExoticDirect:

dig deeper and shop around before taking out insurance

only £1,000 claim between three reptiles allowed per year ,thinking of cancelling insurance as ive seen £3,000 cover per reptile with different insurance company since taking out cover with exotic...

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Louise

ExoticDirect

5 years ago

Hi Nicholas, Thank you for your feedback. We always welcome feedback such as yours to improve our services for the future so your comments have been passed to our products team. If you wish to discuss this further or make any changes to your policy, please contact our customer service team on 0345 982 5505. Kind Regards The Exotic Direct Team

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ExoticDirect

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?