Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ExoticDirect

Zobrazujú sa všetky recenzie v počte 1,995

Trusted Customer

Overená spoločnosťou Feefo

Neston

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

all round good reptile insurance

I have always insured my bearded dragons with exotic direct it’s such good peace of mind to know this is in place and as I have experienced when the worst happens there is a big help with the...

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Alec

ExoticDirect

6 years ago

Hi Roger, Thank you for this positive review. It's great to know have this insurance for your bearded dragon gives you peace of mind. Hopefully your pet will always be happy and healthy - but if you do ever need our help with anything please do get in touch and we'll be very happy to assist you. Best regards, The Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Competative insurance for bearded dragon

Spoke with Exotic Direct & they answered all my questions about insurance cover for my bearded dragon. They were clear what was deemed routine & what I would be insured for. They made the process...

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Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review and also for taking the time to add your comments. We're really pleased to read that you're happy with the way our different pet insurance options were explained to you and that you've been able to choose the cover that was right for you and your bearded dragon. If you ever have any questions about the policy, or if we can help in any other way please do let us know. Best regards, The Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

First Class company

Very polite friendly service. Ourselves and little Speedy, our Horsefield tortoise always feels confident that we will be looked after, should the need arise. Highly recommend.

Sarah

ExoticDirect

6 years ago

Hi there, Thank you so much for your lovely comments, we are so happy to hear that you and Speedy feel confident that you are looked after! If you do ever need us in the future please let us know, and thank you for taking the time to leave your review. Kind Regards, The Exotic Direct Team.

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Nahrané médiá

Zobraziť všetky médiá (1)

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

To be honest it all happened automatically. Happy to have it done that way. My pet snakes are happy too.

Sarah

ExoticDirect

6 years ago

Dear Matthew, Thank you for taking the time to leave your review, we are pleased to hear that you are happy with your renewal and that your snakes are happy too! Kind Regards, The Exotic Direct Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Very professional and sympthetic service

Excellent service from start to finish

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars. We are very pleased to hear your comments regarding our excellent yet sympathetic service. If you do require any further assistance in the future, please do get in touch. Kind Regards The Exotic Direct Team

Trusted Customer

Overená spoločnosťou Feefo

Derbyshire

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

Excellent service, the claim was processed as quickly as they could, treatment of reptiles is normally a slow process. However, they did it quickly in reptile time.

Alec

ExoticDirect

6 years ago

Hi Caroll, Thank you for leaving us this positive review and also for taking the time to add your comments. We work hard to make sure claims are all processed as quickly as possible - So it's great to know that this was your experience. If we can ever be of any further help or assistance, please do let us know. Best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

No need to do anyrhing for renewal as was all done for me,which is great news.

Louise

ExoticDirect

6 years ago

Hi Kay, Thank you for taking the time to leave us your review and for rating us with five stars! It is great to hear you are happy with the ease of our renewal process. If you have any questions on your policy or renewal, please do not hesitate to contact us. Kind Regards The Exotic Direct Team

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Nahrané médiá

Zobraziť všetky médiá (1)

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

Quick easy, provide great service.

Louise

ExoticDirect

6 years ago

Hi Diana, Thank you for taking the time to leave us your review and for rating us with five stars! We are delighted to hear you have found our service to be quick, easy & hassle free! Kind Regards The Exotic Direct Team

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

Very helpful.

Sarah

ExoticDirect

6 years ago

Hi Jacqueline, We are very happy to hear that you found our services helpful! Thank you very much for taking the time to leave your review, Kind Regards, The Exotic Direct Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Very helpful

Sarah

ExoticDirect

6 years ago

Hi there, Thank you for taking the time to leave your review, We are pleased to hear that you found our services helpful. Kind Regards, The Exotic Direct Team.

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ExoticDirect

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?