Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ExoticDirect

Zobrazujú sa všetky recenzie v počte 1,995

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Prompt, helpful, human, friendly. Made a difficult time easier.

Excellent service from initial phonecall to settlement of claim. Staff were friendly and helpful.

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! We are so pleased to hear your lovely comments regarding our prompt, helpful and friendly service and that we were able to assist you at such a difficult time. If you require any further assistance, please do not hesitate to contact us. Kind Regards The Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Easy to get peace of mind with my pets insurance.

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars! We are delighted to hear your comments regarding our easy application process and the peace of mind our cover gives you and your pets! Kind Regards The Exotic Direct Team

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

So easy to arrange insurance for my pets

Louise

ExoticDirect

6 years ago

Hi Angie, Thank you for leaving us your review and for rating us with five stars! We are delighted to hear you have found our application process easy and straight forward! If you have any queries regarding your new policy, please do get in touch. Kind Regards The Exotic Direct Team

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

Great service

Very helpful and friendly.

Alec

ExoticDirect

6 years ago

Hi Shona, Thank you for giving us this positive review. It's great to know that you're happy with the service we're providing and also that you found our team to be both helpful and friendly. If you do ever have any questions about your policy, or of we can help you with anything else, please do let us know. Very best regards, The Exotic Direct Pet Insurance Team

Trusted Customer

Overená spoločnosťou Feefo

Paignton DEVON

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

Smooth and easy, no longer forms to fill out.

The renewal was pleasant and easy.

Alec

ExoticDirect

6 years ago

Hi Sonia-Marie, Thank you for giving us this positive review. We were all really pleased to read that you found you latest renewal to be smooth and easy. If you ever have any questions about your policy, or if we can help in any other way, please do get in touch. Best regards, The Exotic Direct Pet Insurance Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Good communication. Very helpful..

Alec

ExoticDirect

6 years ago

Thank you for this positive review. It's great that you found our team to be helpful and also that the communication you had with us was good. If you ever have any questions about your policy, or if we can help in any other way, please do get in touch. Best regards, The Exotic Direct Pet Insurance Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Automatic renewal made it really straight forward. Just got an email confirming it was going to be renewed and voila job done

Nathan

ExoticDirect

6 years ago

Good Afternoon, Thank you for giving us a 5 star review! We are very pleased to hear that the automatic renewal was straight forward. Kind regards, The Exotic Direct Team

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

Would recommend you to anyone needing your services

I was offered all parrot insurance cover in detail. Not rushed but chose the option best suited to my needs.

Nathan

ExoticDirect

6 years ago

Hello Marsha, Thank you so much for taking the time to leave a 5 star review. It is lovely to hear that you would recommend us, we are so happy you have found insurance that suits your needs! Kind regards, The Exotic Direct Team

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

personal easy service

it was simple and personal

Alec

ExoticDirect

6 years ago

Hi Siobhan, Thank you for giving us this positive review. The team were all really pleased to hear that you found the process to be simple and also personal. If you ever have any questions about your policy, or if we can help you any other way, please do let us know. Best regards, The Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Excellent service, very happy with the policy

Efficient service, very happy with the policy

Alec

ExoticDirect

6 years ago

Thank you for giving us this positive review. It's great to know that you're happy with your new pet insurance policy and also with the service we provided you with. If you ever have any questions about your policy, or need our help with anything else, please do get in touch. Best regards, The Exotic Direct Team

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ExoticDirect

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?