Ako sa zbierajú recenzie na Feefo?

V mene podnikov, ktoré s nami spolupracujú, nezávisle zhromažďujeme spätnú väzbu. Naša platforma oslovuje len overených kupujúcich, takže si môžete byť istí, že čítate recenzie od skutočných zákazníkov.

Kto môže zanechať recenziu na Feefo?

Recenziu na Feefo môžu zanechať len zákazníci s dokladom o kúpe. Zabezpečujeme to tak, že kupujúcich oslovíme hneď po transakcii.

Ako overujeme recenzie?

Overujeme, či sú recenzie od skutočných zákazníkov, a to tak, že ich priradíme k predaju alebo transakcii. Požiadame ľudí, aby zanechali recenziu až po nákupe v danej firme.

Ako sa vysporiadať s falošnými recenziami?

Spoločnosť Feefo zabraňuje ľuďom zanechávať falošné recenzie, pretože k poskytovaniu spätnej väzby pozývame len overených kupujúcich.

Recenzie ExoticDirect

Zobrazujú sa všetky recenzie v počte 1,994

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

Taking advantage of being one of the only insurers in the UK

The one star is because you cover atleast something, i signed up for a policy with you guys in hopes that it would give me peace of mind in that my tortoise will be covered in the event of an...

Prečítať viac

Sarah

ExoticDirect

6 years ago

Dear Mr Osbourne, Thank you for your feedback, we do appreciate any comments that will help us to improve our products, so we have passed this information on for you. As with all insurance products we do unfortunately have to put certain limits on the cover, and we feel that it is best to outline what these are so that our customers know what these will be to be able to make the decision as to whether the insurance will be best for you, and we understand that may not always be the case. In the case with any of our policies, you are covered straight away for any accidents, and in case of the policy that you took out with us we do look to cover death or vet fees as the result of sickness or disease. Currently we are in the process of trialling that we no longer take outstanding premium when a claim has been made as we have listened to our customers comments on this previously. We are unable to remove this section from the policy wording as currently it is a trial basis. We are sorry that our current products do not meet your needs and requirements, but we are happy to take any feedback on board so that we can make changes and improve them in the future. If there is anything you would like to speak to us directly about, we are more than happy to speak to you over the telephone or by email.

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

Although I haven't used the insurance for my African Grey, the renewal reminder was simple and very useful reminder

Sarah

ExoticDirect

6 years ago

Hi Marian, Thank you for your review, we are happy to hear that you found the renewal reminder simple and useful! We appreciate the time you took to leave your review with us today, and if you do ever need us in the future please do not hesitate to contact us. Kind Regards, The Exotic Direct Team.

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

I give exotic direct five stars for everything for my chameleon top company will use again maybe in the future

Sarah

ExoticDirect

6 years ago

Hi Anthony, Thank you very much for your lovely review, we really appreciate your comments! If you do ever need us in the future please do not hesitate to contact us. Kind Regards, The Exotic Direct Team.

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

Perfect every time

Exotic direct are always very helpful and answer my questions when ever they have been asked. And the insurance for my african grey is a great price too so a bonus. Thank you.

Sarah

ExoticDirect

6 years ago

Hi Rachel, Thank you very much for taking the time to leave your review, We are very pleased to hear that you have always had a positive experience with us and that you are happy with the price! If there is anything else you need in the future please do let us know! Kind Regards, The Exotic Direct Team.

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

very easy renewal process

Sarah

ExoticDirect

6 years ago

Hi there, We are so pleased to hear that you found our renewal process was easy for you. Thank you very much for taking the time to leave your review, Kind Regards, The Exotic Direct Team.

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Custormer service very helpful and friendly.

Louise

ExoticDirect

6 years ago

Hi There, Thank you very much for taking the time to leave us your review and for rating us with five stars. It is great to hear your lovely comments regarding our helpful and friendly customer service, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

Great service provided by Alec. Quotation made easy and policy explained well

Louise

ExoticDirect

6 years ago

Hi Jeshen, Thank you for taking the time to leave us your review and for rating us with five stars! We are so pleased to hear your great comments regarding our service and in particular the service from Alec who made the quotation and application process easy for you. I have passed your lovely comments on to him! Thank you! Kind Regards The Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Efficient and easy to deal with.

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review and for rating us with five stars. We are delighted to hear your comments regarding our efficient and easy to deal with service, thank you! Kind Regards The Exotic Direct Team

Dôveryhodný zákazník

Overená spoločnosťou Feefo

6 years ago

Good service

Louise

ExoticDirect

6 years ago

Hi There, Thank you for taking the time to leave us your review. We are very pleased to hear your comments regarding our service, thank you! Kind Regards The Exotic Direct Team

Trusted Customer

Overená spoločnosťou Feefo

6 years ago

Čo povedal/-a Trusted Customer o spoločnosti ExoticDirect:

Great company

Louise

ExoticDirect

6 years ago

Hi Nicola, Thank you for taking the time to leave us your review and for rating us with five stars. It is great to hear your comments regarding Exotic Direct, thank you! Kind Regards The Exotic Direct Team

Nedostali ste pozvánku zanechať recenziu?

Feefo Trusted Service Awards

Naše nezávislé ocenenia oceňujú najlepšie značky v oblasti služieb zákazníkom. O víťazoch sa rozhoduje na základe hodnotení, ktoré dostávajú od svojich zákazníkov.

Čo sú to ocenenia Trusted Service Awards

Prečo veriť recenziám Feefo?

Zistite viac o spoločnosti Feefo

Recenzie na ExoticDirect

Ako sa zbierajú recenzie na Feefo?

Kto môže zanechať recenziu na Feefo?

Ako overujeme recenzie?

Ako sa vysporiadať s falošnými recenziami?